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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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December 22, 2020

More expensive than quoted over the phone. More expensive than any other Nissan dealership I’ve ever gone to for an oil change. 80.00 is outrageous More

by lucasgraham42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Hi Lucas, Thank you for reaching out with your feedback. We apologize for any miscommunication regarding our pricing. Could you please give us a call at 417-882-3838? We would appreciate the chance to learn more about your experience and try to make things right. Again, we thank you for your review and hope to have the chance to talk to you soon. Sincerely, Beth, Customer Relations Assistant

December 22, 2020

I love this dealership. Everyone is so nice and they take great care of you. Andy has been my service rep for several years and he is wonderful. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Thanks, AJ! We appreciate the 5-star review and thank you for choosing Youngblood. Sincerely, Beth, Customer Relations Assistant

December 19, 2020

Quick service, comfortable waiting area, same service advisor nearly every time and car has been washed when it is returned. They keep record of service done and what I need to be ready to service on ne More

by Cclsalch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Thanks so much for your 5-star review! We keep track of services completed to help keep your vehicle in great condition. We appreciate your comments and wish you all the best in the New Year. Sincerely, Beth, Customer Relations Assistant

December 18, 2020

Very helpful and nice. It was my first visit and they showed me where the waiting room was and everything. Would definitely recommend to a friend. More

by Haely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Thanks for your recommendation! We appreciate the 5-star review. Sincerely, Beth, Customer Relations Assistant

December 17, 2020

Took in for service and they got me a knew battery, I didn't know it even had an issue. Thanks for the help Andy. More

by sbauer714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

On behalf of Andy and the Youngblood team, thanks so much for the positive review! Please let us know if there is anything else we can help you with. Sincerely, Beth, Customer Relations Assistant

December 17, 2020

Service is always great when getting stuff done. They advise you of needed maintenance and don’t pressure you to get it if you don’t. I’ll keep going back when I need service. More

by lessm723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Jan 04, 2021 -

Springfield Nissan responded

Thank you for choosing Youngblood! We appreciate your feedback and look forward to working with you again. Sincerely, Beth, Customer Relations Assistant

December 17, 2020

Quick and easy! They put me in a rental car free of charge when my car had a service recall that would take the majority of the day. More

by spencerhallam20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

We are proud to take care of our customers, making sure you have a quick and easy experience on every visit. Thanks for the review! Sincerely, Beth, Customer Relations Assistant

December 12, 2020

This dealership is fine but I’m unhappy because where is gentry I don’t see gentry on the commercials anymore did you fire her we like your commercial lady if I found out you. I will not be happy More

by Sandybeadgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Jan 04, 2021 -

Springfield Nissan responded

Hi there, Thanks for your comments, and we are sorry for any disappointment in our advertising. For any questions about our commercials, please contact us directly at 417-882-3838. Again, we appreciate your feedback and hope you will continue to choose Youngblood. Sincerely, Beth, Customer Relations Assistant

December 12, 2020

Dealership was quick and friendly. The oil change went well but the other issue I asked them to check wasn't resolved. I'm still dealing with a noise underneath my car and I was told that nothing was loos More

by ajennifer954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Hi there, Thank you for reaching out with your comments, and we are very sorry for any disappointment in your experience. We want to make sure this issue is addressed and resolved in the best way possible. Could you please give us a call at 417-882-3838? Someone from our team will be happy to speak with you and work to make this right. Thanks again for your review, and we hope to hear from you soon. Sincerely, Beth, Customer Relations Assistant

December 12, 2020

Awesome job! Daniel always takes great care of my Frontier! He explains the services that were performed well! Also, I liked the old Datsun roadster in the showroom! More

by Herboldc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Springfield Nissan responded

Thanks so much! We appreciate your review and wish you all the best in the New Year. Sincerely, Beth, Customer Relations Assistant

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