Springfield Nissan - Service Center

Dealership was quick and friendly. The oil change went well but the other issue I asked them to check wasn't resolved. I'm still dealing with a noise underneath my car and I was told that nothing was loos well but the other issue I asked them to check wasn't resolved. I'm still dealing with a noise underneath my car and I was told that nothing was loose. I would possibly come back if I had confidence in knowing my issues will be addressed and discussed for possible solutions. More

This dealership is fine but I’m unhappy because where is gentry I don’t see gentry on the commercials anymore did you fire her we like your commercial lady if I found out you. I will not be happy gentry I don’t see gentry on the commercials anymore did you fire her we like your commercial lady if I found out you. I will not be happy More

Awesome job! Daniel always takes great care of my Frontier! He explains the services that were performed well! Also, I liked the old Datsun roadster in the showroom! Frontier! He explains the services that were performed well! Also, I liked the old Datsun roadster in the showroom! More

Excellent customer service. Quick and efficient check in. Love that they returned the car to me washed. Chase is a great customer service reps. Thanks! Love that they returned the car to me washed. Chase is a great customer service reps. Thanks! More

Excellent service as usual. Got an appointment the same day. Got the exact time I wanted. Fast in and fast out. Car washed and excellent customer service day. Got the exact time I wanted. Fast in and fast out. Car washed and excellent customer service More

Great customer service. Very respectful and took their time to make sure I understood. Wes was very helpful. Will definitely return for service work. Thanks! time to make sure I understood. Wes was very helpful. Will definitely return for service work. Thanks! More

Great maintenance staff. Chase always goes above and beyond. Booking online sure makes things easy! I was in and out in less than an hour. beyond. Booking online sure makes things easy! I was in and out in less than an hour. More

Needed service on my Nissan Rogue. I parked in a spot near the service area and a young guy walked out and was super rude. I don’t know what his name was but I think he had short dark blonde hair. He gav near the service area and a young guy walked out and was super rude. I don’t know what his name was but I think he had short dark blonde hair. He gave me a puzzled look and acted like I was dumb for parking there and he asked for my key and took it inside. Chase was my service advisor and he was awesome! Very polite guy and explained everything to me. Aremus was the mechanic and he was super cool and came in to talk to me about my air filter. I will definitely come back in the future because Chase and Aremus were super good at their jobs! Never let those guys go! Need to talk to that young guy who drove me car in though, he was very unpleasant but I’m doing this survey to help the other two out that were super helpful. More

Everyone is always so nice when I go there. My reason for a 4 star rating is because they took an hour and a half to change my oil and rotate my tires. That has not been the case in the past and so they may a 4 star rating is because they took an hour and a half to change my oil and rotate my tires. That has not been the case in the past and so they may have been particularly busy that day. However, it would’ve been better if they checked in with me rather than me having to find out why it was taking so long. More

Made appointment by phone was quick and easy. Came in to get oil change and got right in and serviced in less than hour. Customer service was excellent and speedy. The only issue I experienced was first tim get oil change and got right in and serviced in less than hour. Customer service was excellent and speedy. The only issue I experienced was first time I have received oil change from this location, and I was charged $83.00. I said something to the service tech at cashier that I have never paid that much for oil change only. He put a $10.00 coupon to make it 73.00 in which I highly appreciated. However I have been to several Nissan dealerships in Missouri and never pay more than $60.00 for oil change. So I have to say I probably will not be back do to price only More