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Springfield Nissan - Service Center
Springfield, MO
1,794 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,794 Reviews of Springfield Nissan - Service Center
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December 10, 2020
Excellent customer service. Quick and efficient check in. Love that they returned the car to me washed. Chase is a great customer service reps. Thanks! Love that they returned the car to me washed. Chase is a great customer service reps. Thanks! More
by Shawnie.replogle
Employees Worked With
December 09, 2020
Excellent service as usual. Got an appointment the same day. Got the exact time I wanted. Fast in and fast out. Car washed and excellent customer service day. Got the exact time I wanted. Fast in and fast out. Car washed and excellent customer service More
by becbryant
December 08, 2020
Great customer service. Very respectful and took their time to make sure I understood. Wes was very helpful. Will definitely return for service work. Thanks! time to make sure I understood. Wes was very helpful. Will definitely return for service work. Thanks! More
by cwhairart
Employees Worked With
Wes Oldham
December 05, 2020
Everyone is always so nice when I go there. My reason for a 4 star rating is because they took an hour and a half to change my oil and rotate my tires. That has not been the case in the past and so they may a 4 star rating is because they took an hour and a half to change my oil and rotate my tires. That has not been the case in the past and so they may have been particularly busy that day. However, it would’ve been better if they checked in with me rather than me having to find out why it was taking so long. More
by Katrinarpedersen
Employees Worked With
Wes Oldham
December 05, 2020
Needed service on my Nissan Rogue. I parked in a spot near the service area and a young guy walked out and was super rude. I don’t know what his name was but I think he had short dark blonde hair. He gav near the service area and a young guy walked out and was super rude. I don’t know what his name was but I think he had short dark blonde hair. He gave me a puzzled look and acted like I was dumb for parking there and he asked for my key and took it inside. Chase was my service advisor and he was awesome! Very polite guy and explained everything to me. Aremus was the mechanic and he was super cool and came in to talk to me about my air filter. I will definitely come back in the future because Chase and Aremus were super good at their jobs! Never let those guys go! Need to talk to that young guy who drove me car in though, he was very unpleasant but I’m doing this survey to help the other two out that were super helpful. More
by dakodaseth
December 04, 2020
Made appointment by phone was quick and easy. Came in to get oil change and got right in and serviced in less than hour. Customer service was excellent and speedy. The only issue I experienced was first tim get oil change and got right in and serviced in less than hour. Customer service was excellent and speedy. The only issue I experienced was first time I have received oil change from this location, and I was charged $83.00. I said something to the service tech at cashier that I have never paid that much for oil change only. He put a $10.00 coupon to make it 73.00 in which I highly appreciated. However I have been to several Nissan dealerships in Missouri and never pay more than $60.00 for oil change. So I have to say I probably will not be back do to price only More
by kimshields82
Employees Worked With
Wes Oldham
December 04, 2020
Great maintenance staff. Chase always goes above and beyond. Booking online sure makes things easy! I was in and out in less than an hour. beyond. Booking online sure makes things easy! I was in and out in less than an hour. More
by pgenerous
Employees Worked With
December 03, 2020
I was greeted as soon as I arrived and they were very nice. I waited in the comfortable lobby and it wasn't long before they were done and I got to be on my way. I would highly recommend this place to ot nice. I waited in the comfortable lobby and it wasn't long before they were done and I got to be on my way. I would highly recommend this place to others. More
by Erin
Employees Worked With
Other Employees :
Wes Oldham
December 02, 2020
My experience at youngblood's was great. The service tech was very helpful, curtious, and professional. The time it took for my service to be completed was less then,what I was quoted. was very helpful, curtious, and professional. The time it took for my service to be completed was less then,what I was quoted. More
by George Langford
Employees Worked With
Wes Oldham
December 02, 2020
Ivw as having major issues with my car and Andy Burkemper got us up and running and explained everything to where I could understand. Unfortunately my car is getting to the point where we are going to start got us up and running and explained everything to where I could understand. Unfortunately my car is getting to the point where we are going to start having issues. Will definitely buy from this dealership. Ryan Little is working with us now. Thank you for everything! More
by Larend1962
Employees Worked With
