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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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November 10, 2020

Great place to do business and am well pleased with my purchase of a Nissan Frontier pickup. Their service team is great and continues to provide excellent service More

by hudd.dh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Springfield Nissan responded

Thanks! We believe our customers deserve the best, and we are pleased to hear you were happy with the service you received. Sincerely, Beth, Customer Relations Assistant

November 10, 2020

They were all very friendly and nice. They had coffee and water if we wanted to while we were waiting. The dealership was very clean the bathrooms the waiting area just all around it was very clean it was ni More

by lelli3568
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Springfield Nissan responded

Thanks for the positive feedback! You can count on Youngblood for friendly service in a great atmosphere. We appreciate your 5-star review. Sincerely, Beth, Customer Relations Assistant

November 09, 2020

It took over two weeks and being changed for parts that weren’t the problem before they got to the problem and finally fixed the car ending in cost that were higher than what we paid for the car. Should ha More

by Bobburchfield46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Wells
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2020

Always work with Daniel in the service department. He is never too busy to go the extra mile. I feel confident that he will make sure I am pleased when I leave. More

by akitaj2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Springfield Nissan responded

Thank you! You can count on the Youngblood team for excellent service, and we are proud to go the extra mile for our customers. We appreciate your 5-star review and hope to work with you again. Sincerely, Beth, Customer Relations Assistant

November 06, 2020

Wes, my service representative was very accommodating and helpful. He keep me informed about the recall parts and the status of my vehicle. Thank you! More

by mary.jackson59
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Nov 19, 2020 -

Springfield Nissan responded

Thank you for your 5-star review! Please let us know if there is anything else we can do for you. Sincerely, Beth, Customer Relations Assistant

November 05, 2020

Every thing was great about setting up appointment and service Every body I talk to was friendly. Andy the service executive every thing he told me .got the Nissan in to have work done.sent me text messag More

by Jesse lighty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Springfield Nissan responded

You can count on Youngblood for excellent service and great communication on every visit. Thank you for your positive feedback, and we look forward to working with you again. Sincerely, Beth, Customer Relations Assistant

November 05, 2020

They care about me, Andy was great to work with and explained everything and gave me options to consider before making a decision I have been a customer for over three years More

by Allan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey
Nov 19, 2020 -

Springfield Nissan responded

We care about our customers and work hard to make sure we give excellent service on every visit. Thank you for continuing to choose Youngblood and for being a part of our Youngblood family. Sincerely, Beth, Customer Relations Assistant

November 03, 2020

My service person was Daniel and he is very helpful and customer oriented. I recommend this car lot for all service work. A great place. More

by nihiserashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Springfield Nissan responded

Thank you for recommending Youngblood! We are proud of our customer-oriented approach to service, and we thank you for taking the time to post your 5-star review. Sincerely, Beth, Customer Relations Assistant

November 01, 2020

Great quick service . Got taken care of as soon as I entered the service area . Very easy and pleasant check out . All around very good experience More

by Tasaitta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Springfield Nissan responded

Thank you for letting us know you had such a good experience with our team. We appreciate your feedback and look forward to working with you again. Sincerely, Beth, Customer Relations Assistant

November 01, 2020

Youngblood Nissan Service is always top notch. I'm on my third Nissan and I couldn't be happier with the service team at Youngblood! Chase is always professional and knowledgeable with everything I've ever More

by liljenr19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Springfield Nissan responded

Thank you for your kind words and for choosing Youngblood! Sincerely, Beth, Customer Relations Assistant

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