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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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November 01, 2020

Great service!! Wes was very friendly and did a wonderful job! He explained everything he did. My second service appointment with Wes and I am very satisfied! More

by Miranda.lee7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham, Samantha Durrant
Nov 13, 2020 -

Springfield Nissan responded

We work hard to make sure you get great service on every visit. Thanks for the review! Sincerely, Beth, Customer Relations Assistant

November 01, 2020

Very pleasant experience! I was greeted immediately. All personnel were very friendly and helpful. They took into account any concerns I had as well, as informed me what this service covered More

by MR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Nov 16, 2020 -

Springfield Nissan responded

At Youngblood, we believe that great communication is the key to excellent customer service. We are committed to making sure you have a pleasant experience on every visit, and we appreciate the positive feedback. Thanks for your review! Sincerely, Beth, Customer Relations Assistant

October 31, 2020

I was greeted with a smile and the guys were very courteous, but that’s where the good came to a stop.y truck went in because of a recall that pertained to the heater not working and the actuators cl More

by JerryDingus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Burkemper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

Andy and everyone else who helped me at Nissan were incredibly nice and kept me updated on what was going on with my vehicle throughout the entire appointment More

by sarac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Springfield Nissan responded

Thank you! You can count on Youngblood for friendly and professional service on every visit. We appreciate your 5-star review. Sincerely, Beth, Customer Relations Assistant

October 30, 2020

Everyone was extremely helpful and the service was fast. Andy was very informative and answered all our questions. He went above and beyond for us to get our car fixed and it is greatly appreciated. More

by Danimiller1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Springfield Nissan responded

Thanks very much! We are proud to go above and beyond for our customers, and we greatly appreciate your positive feedback. Sincerely, Beth, Customer Relations Assistant

October 30, 2020

Had an oil change and service was great . I was able to get in right away when I called and wait wasn’t too long and the waiting area is great More

by shelly.gabel
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Springfield Nissan responded

Thank you! It is wonderful to hear that you were so pleased with your Youngblood experience. Please let us know if there is anything we can do for you before your next oil change appointment. Sincerely, Beth, Customer Relations Assistant

October 30, 2020

Staff is courteous, polite, and keeps customer well informed. I was surprised when a car wash was done at the end of my appointment. I highly recommend Youngblood. More

by Retired4nulife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Oldham
Nov 12, 2020 -

Springfield Nissan responded

Thanks very much for your recommendation! We are happy to provide a car wash as it is one of those little touches that add up to a great experience for our customers. We look forward to seeing you at your next service appointment. Sincerely, Beth, Customer Relations Assistant

October 29, 2020

Great interactions with service advisor (Daniel Chitwood). He listened to my issues and provided answers and solutions. Great improvement over another Nissan dealership that I recently had dealing More

by Earl.Blades
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Springfield Nissan responded

Thank you for taking the time to let us know you had a great interaction with Daniel. It makes us feel good to hear that customers are happy with their Youngblood experience, and we appreciate your positive review. We hope to have the chance to work with you again! Sincerely, Beth, Customer Relations Assistant

Nov 12, 2020 -

Earl.Blades responded

Thank You, I am sure that I will be using this dealership services in the future!

October 29, 2020

I was told to wear a mask but saw guys in shop without a mask or pulling theirs on or off in the short time I was in the check in area. I asked not to have my car washed and they did it anyway. I find it More

by p02smt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Springfield Nissan responded

Hi there, Thank you for reaching out with your feedback, and I apologize if you have had any trouble getting in touch with someone in our service department. We would be happy to speak with you to answer any questions and address any concerns you may have. Please give us a call at 417-882-3838. We hope to have the chance to speak with you soon. Sincerely, Beth, Customer Relations Assistant

October 29, 2020

very satisfied with the services. i will definitely bring my car back for maintenance. keep up the good work and have a nice day. thanks More

by BRye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Springfield Nissan responded

Thanks very much! We look forward to working with you again. Sincerely, Beth, Customer Relations Assistant

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