Springfield Nissan - Service Center
Springfield, MO
1,794 Reviews of Springfield Nissan - Service Center
Great service!! Wes was very friendly and did a wonderful job! He explained everything he did. My second service appointment with Wes and I am very satisfied! job! He explained everything he did. My second service appointment with Wes and I am very satisfied! More
Very pleasant experience! I was greeted immediately. All personnel were very friendly and helpful. They took into account any concerns I had as well, as informed me what this service covered personnel were very friendly and helpful. They took into account any concerns I had as well, as informed me what this service covered More
I was greeted with a smile and the guys were very courteous, but that’s where the good came to a stop.y truck went in because of a recall that pertained to the heater not working and the actuators cl courteous, but that’s where the good came to a stop.y truck went in because of a recall that pertained to the heater not working and the actuators clicking under the dash. When I picked up my truck, I had the exact same problems. The service manager claimed that I should call Nissan and complain instead of them going back in and assessing/fixing the problem. Here it is, going on winter and I have no heat. I’ve had this exact same problem for 3 years in a row. The first repair done at a dealership in Joplin, the second at a private shop and now Youngblood’s. I’m sick of the shoddy workmanship. The technician doing the repairs had to have known there were other issues and could’ve easily sold me on a larger repair! I was ready to PAY MONEY to have my truck repaired correctly. You lost a sale and now you’ve lost a customer. The right thing to do would be to fix the complaint that I came in with. More
Andy and everyone else who helped me at Nissan were incredibly nice and kept me updated on what was going on with my vehicle throughout the entire appointment incredibly nice and kept me updated on what was going on with my vehicle throughout the entire appointment More
Everyone was extremely helpful and the service was fast. Andy was very informative and answered all our questions. He went above and beyond for us to get our car fixed and it is greatly appreciated. Andy was very informative and answered all our questions. He went above and beyond for us to get our car fixed and it is greatly appreciated. More
Had an oil change and service was great . I was able to get in right away when I called and wait wasn’t too long and the waiting area is great get in right away when I called and wait wasn’t too long and the waiting area is great More
Staff is courteous, polite, and keeps customer well informed. I was surprised when a car wash was done at the end of my appointment. I highly recommend Youngblood. informed. I was surprised when a car wash was done at the end of my appointment. I highly recommend Youngblood. More
Great interactions with service advisor (Daniel Chitwood). He listened to my issues and provided answers and solutions. Great improvement over another Nissan dealership that I recently had dealing Chitwood). He listened to my issues and provided answers and solutions. Great improvement over another Nissan dealership that I recently had dealing with. More
I was told to wear a mask but saw guys in shop without a mask or pulling theirs on or off in the short time I was in the check in area. I asked not to have my car washed and they did it anyway. I find it mask or pulling theirs on or off in the short time I was in the check in area. I asked not to have my car washed and they did it anyway. I find it hard to get a response if I call or text regarding service needs. More
very satisfied with the services. i will definitely bring my car back for maintenance. keep up the good work and have a nice day. thanks my car back for maintenance. keep up the good work and have a nice day. thanks More