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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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September 14, 2020

Andy B. Has great customer service skills. The whole service team runs like a smooth oiled cog wheel. I have not had any one else work on car since I drove it off showroom floor in 2013. More

by Dona Langevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Springfield Nissan responded

Thanks for choosing Youngblood for all these years, and we hope to keep working with you for many years to come. We appreciate the positive review! Sincerely, Beth, Customer Relations Assistant

September 12, 2020

Always great service in a timely fashion. My service advisor Chade Wells is the best. Very personable and professional keeping me informed of time and what is being done. More

by juliedibben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan the lady who answers the phone is always so pleasant and helpful.
Oct 01, 2020 -

Springfield Nissan responded

Great service in a timely fashion is our goal for every customer on every visit. Thank you so much for your review, and we hope to see you again. Sincerely, Beth, Customer Relations Assistant

September 12, 2020

I will never not buy from or come here. Best service hands down and always do great work and clean my car! I always refer people for a reason. You’ll be taken care of. More

by hdstone77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Springfield Nissan responded

Thank you for choosing Youngblood, and thank you for reaching out with your 5-star review. We work hard to make sure you are taken care of on every visit. We look forward to the chance to work with you again! Sincerely, Beth, Customer Relations Assistant

September 12, 2020

Chase and Shawn Hamilton in service are the best. Mark Stinnett in my opinion is the best Master Technician , Youngblood will loose a major asset when he retires. Thanks again More

by Richard Minich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stinnett a 5 star Master tech
Oct 01, 2020 -

Springfield Nissan responded

Thank you, Richard! We are proud to have Chase, Shawn, and Mark on our team, and we are proud of the level of service we give our customers on every visit. Thanks so much for taking the time to post your review. Sincerely, Beth, Customer Relations Assistant

September 11, 2020

The service department was helpful and efficient. They took my order over the phone, called when it arrived, and had everything ready when I got there for my appointment. More

by Gene Hartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of above,
Oct 01, 2020 -

Springfield Nissan responded

Thank you! We are committed to helpful and efficient service for every customer on every visit. Thanks for letting us know you were happy with your experience. Sincerely, Beth, Customer Relations Assistant

Oct 01, 2020 -

Gene Hartley responded

The only dissatisfaction is that you forgot to send me the title within 30 days and it cost me a $25 late fee at the license office.

September 10, 2020

Great service tecks with a vast wealth of knowledge. Never a hard or unnecessary sell of service. I trust them on what ever they recommend and offer. Price is always with in range if others. More

by quasiused
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Springfield Nissan responded

Thank you! We are so proud of our knowledgeable and hard-working technicians, and we are committed to providing great service on every visit. Thanks so much for reaching out with your positive feedback. Sincerely, Beth, Customer Relations Assistant

September 09, 2020

The service at Youngblood is always top notch. Wes & the team go above and beyond expectations every time. My vehicle runs great and looks great after the wash & vacuum. More

by Margl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Sep 17, 2020 -

Springfield Nissan responded

Thank you! We want your vehicle looking great and running great, and we are committed to providing top-notch service on every visit. Many thanks for the kind words! Sincerely, Beth, Customer Relations Assistant

September 08, 2020

Very disappointed in the heavy pressure of pushing service items needed. But worse pushing items to be serviced that manufacture says differently. Puts trust into question. More

by jjones6355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Burkemper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Springfield Nissan responded

Hello. I am sorry to hear your are disappointed with your service visit. My name is Connie Gainer, Owner Loyalty Manager. I would invite you to reach out to me at 4178823838 to discuss further. Thank you.

September 05, 2020

Very organized, extremely polite and knowledgeable. Efficient service. Chase was on top of my needs and no worries on my part. I would recommend to my friends More

by Ptaylor714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Springfield Nissan responded

Thanks for recommending us to your friends, and thank you for reaching out with your positive feedback. We aim to provide excellent service to all our customers on every visit. We hope to have the chance to work with you again! Sincerely, Beth, Customer Relations Assistant

September 05, 2020

Daniel Chitwood is the reason I stay with Youungblood. Great Service Advisor. The ability to be honest and shoot me straight is what I appreciate. Thank you!! More

by jarrettnewberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Springfield Nissan responded

Thank you! We believe in honest, straightforward, professional service, and we appreciate that you continue to choose Youngblood. Thanks for your 5-star review! Sincerely, Beth, Customer Relations Assistant

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