Springhill Toyota

Very disappointing. My family discount was denied. Came in for routine service, tires rotated, oil & filter change. Also notified my car engine made a screeching noise My family discount was denied. Came in for routine service, tires rotated, oil & filter change. Also notified my car engine made a screeching noise when first turned on, which subsides when I reach about 35 mph. To my knowledge, this indicates a loose belt. The trained mechanics should know this. But when the service manager called me back, he had sent my car for a diagnostic check. I was shocked at the recommendations. First he told me he thought it was in the steering mechanism. But listed on my receipt: Recommendations for replacement of POWER STEERING PUMP -$1067.97, RACK& PINION- $1953.34, ONE DRIVE SHAFT SLING GREASE -$1589.87. FOR GRAND TOTAL = $4611.18 Almost the total value of my 2008 Solara Convertible. This is not the Springhill Toyota I have known for the last 20 years. More

Tina Jackson at Springhill Toyota answered my questions on their internet site. She followed up with price information and my wife met Tina to have our car evaluated for trade-in value. We were happy wi on their internet site. She followed up with price information and my wife met Tina to have our car evaluated for trade-in value. We were happy with the numbers and Springhill personnel were able to close the sale that same day. Thanks to the teamwork of Tina and the dealership, our time was not wasted. We love our new Grand Highlander Limited. Very positive buying experience. More

Competent, Courteous Respectful Friendly are all terms I would use to describe my experience with the Toyota dealership. would use to describe my experience with the Toyota dealership. More

I had a good visit to Springhill last week, and Cory was the main reason. For the first time in a few visits, someone finally listened to my concerns - twice. Seems all issues have been addressed, but I h the main reason. For the first time in a few visits, someone finally listened to my concerns - twice. Seems all issues have been addressed, but I haven’t had the opportunity to test two of them. We’ll see. But as for customer service, Springhill would do well to have more reps like Cory - thanks. More

Alonzo ,was professional ,polite and kept his word to put me in a new car if he could . He did just that. The experience last Wednesday April27,2024 was indeed an unforgettable One. me in a new car if he could . He did just that. The experience last Wednesday April27,2024 was indeed an unforgettable One. More

I was please with my service. Alan was very helpful! I give him 5 stars! Alan was very helpful! I give him 5 stars! More

Conscientious Competent Caring Professional Outline options Researched issues Pleasant to interact with Service with a smile options Researched issues Pleasant to interact with Service with a smile More

I highly recommend working with Tyler Brush at Springhill. Tyler was very helpful and proactive without being pushy. He made the process fun and enjoyable, and even picked me up from the airport. Springhill. Tyler was very helpful and proactive without being pushy. He made the process fun and enjoyable, and even picked me up from the airport. More

They were very cordial& did some extra things they found & got my approval which I was very .Thankful! & got my approval which I was very .Thankful! More

Springhill Toyota is very professional and very efficient. I have bought my last two vehicles here and will continue to because of the great service. efficient. I have bought my last two vehicles here and will continue to because of the great service. More