Spur Chrysler Dodge Jeep RAM
Gatesville, TX
Filter Reviews by Keyword
By Type
Showing 35 reviews
Spur CDJR has earned my trust and business for life. My wife and I purchased a brand new 2026 Ram 1500 Tungsten from them, and the entire process was one of the best vehicle-buying experiences we've eve My wife and I purchased a brand new 2026 Ram 1500 Tungsten from them, and the entire process was one of the best vehicle-buying experiences we've ever had. From the moment we arrived, there were no hidden fees, no dealer add-ons, no upselling, and no high-pressure sales tactics. Everything was transparent, straightforward, and professional. While their inventory of Ram Tungsten models wasn't extensive, we were able to find a highly optioned truck that fit our needs perfectly and came with over $14,000 in discounts. What truly sets Spur CDJR apart is that the excellent customer service didn't stop after the sale. A few weeks after we purchased the truck, a safety recall was issued. Instead of waiting for us to discover it on our own, the dealership proactively contacted us and scheduled the repair. In all my years of vehicle ownership, I honestly can't recall another dealership taking the initiative to reach out regarding a recall. That level of customer care speaks volumes about how they treat their customers after the sale. The service experience was just as impressive as the purchase process. The recall repair was completed quickly, and while the truck was already there, we decided to have the oil changed early and the tires rotated. The service department was efficient, organized, and respectful of our time. Communication was excellent throughout the visit, and the work was completed exactly as promised. We were in and out in less than three hours, which is exceptional considering everything that was performed. The truck was returned clean, serviced properly, and ready to go. I want to specifically recognize Tim Trawick, our salesperson, Matthew Maxwell, the Sales Manager, and Kirk Bauer, the Service Manager. Each of them demonstrated professionalism, honesty, and a genuine commitment to customer satisfaction. They went above and beyond to ensure we were taken care of, answered every question, and made the entire ownership experience enjoyable. It's easy for a dealership to make promises during a sale, but Spur CDJR backed those promises up with outstanding service after the purchase. That combination is rare these days. We highly recommend Spur CDJR to anyone looking for a dealership that values honesty, professionalism, and customer service. They've earned two lifelong customers. More
We were in need of a new 2021 Jeep Wrangler to replace the previous one that was totaled in an accident and after reading all the glowing reviews about Tim Trawick, we decided to call him to see if he cou the previous one that was totaled in an accident and after reading all the glowing reviews about Tim Trawick, we decided to call him to see if he could help, as the desired Wrangler happened to have just been shipped to the dealership. We quickly learned we had placed our trust in the right person. Tim was so helpful, friendly, easy going and efficient to deal with and he helped us get the right price in no time at all via phone and text messages. Super simple to make a deal and they even offered to deliver it an hour and a half away which would make it so much easier since we were down to one car and three drivers…an offer we graciously accepted. I’d highly recommend working with Tim and Matt and the crew at Gateway based on our wonderful experience there. Thank you for taking such good care of us! More
Jayson Velez who was wonderful to work with. He felt Jayson Velez who was wonderful to work with. He felt like a friend right out of the gate and purchased the first car he showed me - a 2018 Honda CRV. Jayson Velez who was wonderful to work with. He felt like a friend right out of the gate and purchased the first car he showed me - a 2018 Honda CRV. Its been 2 months and I'm very happy with the car and the whole dealer experience. More
Suzy Wittig was an amazing help in getting me in a truck at a fair price. Everyone was friendly and helpful, listening to my needs and what my budget was. Thank you all! at a fair price. Everyone was friendly and helpful, listening to my needs and what my budget was. Thank you all! More
Tim Trawick was a Great sales person an helped my wife an I get the Best deal on the car we wanted.We would definitely refer him to other people,an that they should definitely turn to Stanley Chrysler Dodge I get the Best deal on the car we wanted.We would definitely refer him to other people,an that they should definitely turn to Stanley Chrysler Dodge in Gatesville Tx. A really Great,group of people to deal with.It was a pleasure doing business with Mr.Tim Trawick. More
