Square One Auto

The service was above and beyond. Thanks to Nina for your help I really appreciated. And I’ll definitely come back here again. Thanks to Nina for your help I really appreciated. And I’ll definitely come back here again. More

If I could give zero stars, I would believe me. I found a 2021 range rover for a very good price on their website. I made contact with the sales rep and the whole time communication was horrible. U I found a 2021 range rover for a very good price on their website. I made contact with the sales rep and the whole time communication was horrible. Usually the sales rep would chase after you, but that wasn’t the case. Being four hours away from the dealership, I wanted to get some final numbers and any information on the vehicle which they failed to do multiple times after asking. But that was the least of my worries. I by passed the less interested sales rep and talked to the manager who said that the vehicle was there and he didn’t want to take a deposit, but he would hold it for me. Again, being four hours away I wanted to make sure that the vehicle was ready cleaned and prepped for me to pickup and leave so I would make it home in a reasonable time. So I made my 4 Hour road trip only to get to the dealership and be highly disappointed. Upon entering the dealership, my sales person was nowhere to be found so one of the lot workers took me out to the vehicle. As soon as I saw the vehicle, I told him he must be mistaken this isn’t the one in the picture. Let me start off by saying the vehicle that was in the pictures on their website was not even close to being the same one in person. The rims we’re not the same ones/style as seen online and the amount of damage on the car all was beyond an easy repair. Let me remind you they never disclosed any of this to me on the multiple phone calls I made to the dealership. The front of the car looks like it had been sideswiped deeply . There was a deep dent on the roof / door frame, all the doors had dents and dings in the middle and ontop of that the vehicle was absolutely filthy sitting in the lot looked like for weeks untouched not even prepped for pick up like I asked. Like I said they were expecting me to come they had more than enough time to at least prepare the vehicle as they said they would. I walked back into the dealership frustrated to be greeted by my sales person. He seemed confused that the vehicle wasn’t the same so I took her back off the lot to look at it. She went back inside and got the manager, and from then on a dealt with him. He told me they must’ve changed out the rims, and he never noticed the damage on the vehicle, but it was their fault for not verifying. I will say he was very understanding and how frustrated I was but after showing me numerous vehicles that were out of my price range after telling him what I wanted to spend I Ieft beyond disappointed . Overall I wasted 10 hours of driving, fuel costs and tolls all because they didn’t want to walk out to the lot and check to make sure the vehicle was what I asked for. This is 100% false advertising. More

I’ve been shopping around for about a month and it’s been quite frustrating. I’m happy to say that after dealing w Nina and her finance team I was able to take home a new bmw! quite frustrating. I’m happy to say that after dealing w Nina and her finance team I was able to take home a new bmw! More

Nina was definitely the perfect sales rep for me. Although I knew what I wanted, she made sure to inform me on all vehicles in stock at Square One. The process was maybe the smoothest I’ve had in any Although I knew what I wanted, she made sure to inform me on all vehicles in stock at Square One. The process was maybe the smoothest I’ve had in any dealership and I truly intend on being a customer for the foreseeable future. Thank you again to you Nina Batista, you made this purchase a joy to make. More

Best service, fast, efficient, patient ! ! Martin the best, go see him for your next car !!! ! Martin the best, go see him for your next car !!! More

Nina, was a great help to me an my wife. I would recommend her service an anyone to purchase vehicles from square one. I would recommend her service an anyone to purchase vehicles from square one. More

Thank you so much! ! I had a hard time getting approved, then i went to see Nina and her team and they got it done!!!!! ! I had a hard time getting approved, then i went to see Nina and her team and they got it done!!!!! More

They were Very Accommodating Helpful Respectful and I appreciate everyone that was apart of this transaction appreciate everyone that was apart of this transaction More

Motivational Martin got me a Q50 when no one could he is the best salesman knows his stuff the best salesman knows his stuff More