Square One Auto

Great Service And A Smooth Buying Experience I had a great experience at Square One Auto and Les took great care of me and my family. I recommend this dealership to anyone looking for a caring es I had a great experience at Square One Auto and Les took great care of me and my family. I recommend this dealership to anyone looking for a caring establishment and make sure you ask for Les! More

Horrible. Bait and Switch Well, Les Tyler from this Square One Auto responded to a text message about a BMW 235i for listed for sale for $23,900. I asked about purchasing the c Well, Les Tyler from this Square One Auto responded to a text message about a BMW 235i for listed for sale for $23,900. I asked about purchasing the car, and, as I am out of state, I was told that I could just buy the car, and pay for the taxes and registration fees in my own state. Les then told me that the total price of the car is not $23,900, as advertised, but it is $26,670 because, in his words, through text, "The car's valued at $30,000," "We're way below market value," and, finally, when asked why the price was increased so much from the advertised price, not including tax, title, license, Les responded that "It's the cost associated with the documentation, certification and inspection of the vehicle." So, a price is advertised, and apparently they add on an inspection of something? I'm not sure of what kind of certification there could be through a used car lot on a BMW, so the cost there is how much? I guess the documentation accounts for the almost $3,000. Worthless Liars. More

We had an amazing experience at Square One Auto! Martin, our salesman, was very professional with us from start to finish. Any questions we had about our purchase he was able to answer immediately. M Martin, our salesman, was very professional with us from start to finish. Any questions we had about our purchase he was able to answer immediately. Martin made us feel so comfortable throughout the whole experience. We felt cared about which makes a huge difference! We got there late in the day and he stayed late after closing to bend over backwards for us! When we were concerned about our budget, Martin, and Melvin, from management, literally bent over backwards to work with us! Its not easy to find a car dealership with this type of genuine, superb customer service! We are so appreciative of the fantastic service we recieved and will highly, highly recommend Square One Auto to everyone! More

Great people Great local dealership I will definitely continue going back and I will encourage all my friends and family to go there low meleage the cars are very Great local dealership I will definitely continue going back and I will encourage all my friends and family to go there low meleage the cars are very clean More

2014 MERCEDES BENZ CLA 250 Well done guys Martin Marshall & Paul Powell I never thought I would be leaving here without a car today, you guys help me any possible way to make it Well done guys Martin Marshall & Paul Powell I never thought I would be leaving here without a car today, you guys help me any possible way to make it happen for me. Letting me know all my options and was patient with me. The communication was great and well mannered. I will be back again and I refer anyone to you. Thanks! More

Les was great and very friendly.. Very cool guy and professional help me out finding a car and gave me a good deal.. I will definitely recommended this place to my friends and family.. Very cool guy and professional help me out finding a car and gave me a good deal.. I will definitely recommended this place to my friends and family.. great service More

Don't Go here. This dealership is the biggest joke on the planet. Don't waste your time and energy by entertaining this vile and wretched business with your presence This dealership is the biggest joke on the planet. Don't waste your time and energy by entertaining this vile and wretched business with your presence. Where do I even get started? I'll break it into a few points. 1) Lying. I saw a car on CarGurus that looked like a great deal and called ahead to confirm the car is available. I called monday and went sunday, a whole 6 days ahead. During the days in between I talked to the dealership EVERYDAY, confirming my presence. I walked in on sunday and was told "this car was actually sold yesterday". I gave them the benefit of the doubt and looked at what else they had. They had another car, which was IDENTICAL to the one I saw online and in fact, IT WAS IN WORSE CONDITION, but it was $2000 more expensive. Why? "oh because we bought it for more from the auction". Give me a break. The dealer I talked to was named Mr. Carlos. He gave me excuse after excuse as to why the identical car which was online, was $2000 cheaper. Don't even get me started on his passive aggressive remarks that are supposed to "push" you to buying a car. He called cars which were horrible offers "no brainers". "this is a steal, this car won't last till the afternoon to be honest". Also, while I was with Carlos discussing a deal, one of the other dealers called me on the phone to make sure I am still coming to my appointment. I asked him if the car is still available and he said yes. WHILE I AM THERE. Then I told him I'm with carlos and to come to us to close the deal, he said ok and closed the phone and never came. I called him back to see if he's coming and he acted as if he didn't know me. 2) Theft. If it weren't bad enough that they lied about having the car I wanted, if you do get a car from there, you will have to pay around $1000 in "processing fees". Are you kidding me? They were going to sell me a 2015 Honda Accord with FOUR BAD TIRES and they acted as if they are doing me a favor by "fixing it for a little extra". So an $11,900 car with tax and plates and all that SHOULD cost you around $13500-$14000, and that's if you're from new york and also have a lot to take care of with the car. At this dealership, that car costs $15,300. This is straight up theft. Have some class. 3) Unprofessionalism. My final point. After Carlos showed us a $15,000+ price tag on this car and we correctly said no, the main boss came in. I want you to imagine an italian mafia boss that goes home and yells at his wife saying "Marie you call this lasagna?". A pale old man in his 60s with a button up shirt unbuttoned at the top and two big tacky gold rings on his left ring finger and pinkie. The attempted intimidation was surreal. After disagreeing on the price, his voice got loud and he acted like he didn't care. Great showing from an owner, top class to be honest. What a joke. If you want to waste your time or overpay for a car or get bullied by an old italian guy, this is the dealership for you! I honestly don't know how the employees here can go home and look their family in the face. They are the definition of grimy and slimy. Don't go here. More

Awesome experience! Best experience at a car dealership! Martin was really helpful and friendly. The process was smooth and received fast service. Would definitely recomm Best experience at a car dealership! Martin was really helpful and friendly. The process was smooth and received fast service. Would definitely recommend to any first time purchasers or anyone in general! More

Ask For LES ,Patience and very helpful I had an amazing experience at Square One Auto, LES Tyler really took his time to help me out to find the perfect car :)YEAHH I had an amazing experience at Square One Auto, LES Tyler really took his time to help me out to find the perfect car :)YEAHH More

Dope experience Didnt have much to work with..and martin and his manager took really great care of me..I would recommend this place to any one Didnt have much to work with..and martin and his manager took really great care of me..I would recommend this place to any one More