St Charles Hyundai

I love my new Hyundai Santa Fe and I’m very satisfied with the service we had. Mark was always available to answer any questions and help us get the car we wanted!

I was able to walk in, look at the vehicle. The paperwork was all taken care of with no waiting! Excellent thank you for taking care of everything.

Jason Landholt and Ben Macormick were very helpful and took in consideration exactly what I was looking for and not once did I feel pressured. Every person I dealt with was very friendly and personable. My family has been buying cars from St. Charles Nissan/Hyundai for years and will always be my first choice to shop.

Today I purchased my third car from Aaron Adams. He just makes it easy. I highly recommend him to anyone looking to buy a really good car at a fair price,

The service center forgot to put my oil plug back in. When my wife was driving home on a a Sunday night the car died and the engine started smoking. Almost the whole engine had to be replaced. Rather then replacing the whole engine they pieced together parts from a new one. Not even a month later the car is broke again and no one will help me. Worst experience ever we only had are car services from this dealership and bought two cars from them. They don’t care about customers and half these reviews are filled out by them. I will never do business with them again. We bought the car brand new both times. This car wouldn’t have a single problem if it wasn’t for someone not doing there job.

The Operations Manager contacted me and discussed the matter with me. She was sincere, and made a genuine offer to satisfy my complaint and make it up to us. I am now satisfied with the result and will return for future needs. Thank you.

My wife and I purchased our first new Tucson by Hyundai this last weekend. Our daughter and son-in-law that live in Hawaii just purchased one two days before and highly recommended this vehicle to us. We we’re in pretty desperate need of a new vehicle and so after looking around at several Hyundai dealerships we finally ended up in St. Charles Hyundai. Our salesman was Ben McCormick and he did an excellent job, he was very personable and definitely knowledgeable on any of the vehicles. Long story short with his professional help we were able to drive a new vehicle home and have been completely satisfied with it so far. We’re looking forward to taking a trip in the near future. Thank you Ben for an awesome job. We look forward to doing business with you in the future. God bless you and your family.

They have an oil change special, 6-8 pm. M, W, & F. I made a Friday appointment at 6:30 pm, explaining that I would be waiting on the service. Upon arrival at 6:30, the Service Writer advised they were a little backed up, but he'd "get us in" I explained that I had an appointment, he said he'd "get us in" So, I watched my car sit for ONE HOUR without moving. I asked the Service Writer about the timeline and he said there was still THREE CARS ahead of mine! Really? I had an appointment, which obviously means nothing to them. If you are going to schedule appointments, you need to honor them, This WAS NOT a "First come first served" drive in deal, this was a SCHEDULED SERVICE APPOINTMENT. Obviously my personal time is not important to St. Charles Hyundai, but it is important to me. Now after wasting this hour, I need to find another service center and start over, I WILL NOT BE RETURNING to this location for service. And, since this is how you treat customers after the sale, we will look elsewhere, probable Subaru, to upgrade to a 7 passenger SUV. Our family bought two new vehicle here in 2017, but no more.

We just purchased a new Elantra from St. Charles Hyundai. Our sales person, Mark Parker was very patient & professional in helping us through the whole process. He seemed very knowledgeable about the product lines, options and pricing structures. Thanks you all for making this such a pleasant experience. We love our new car! Gary & Laura

I chose Ben from a review, Got my Veloster!!. HE is the BEST I have EVER worked with. I take this SERIOUSLY...Ask for Ben,