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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,079 Reviews

3,080 Reviews of St Cloud Toyota - Service Center

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April 23, 2019

As always, excellent friendly service. Brought our 2018 Rev 4 in for, 10,000 mile service check. We love coming to St. Cloud Toyota, and working with Rick Knettel. We've been doing busi More

by JSRUTTEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

St Cloud Toyota responded

Thank you for the great review and continuing to choose St. Cloud Toyota! We appreciate having you as a customer.

April 23, 2019

LOVE St. Cloud Toyota Always friendly and honest..... will continue to go to St. Cloud Toyota. They always listen to concerns and do their best to diagnose problems. I tr More

by robbin.l.olsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pagel, Kristen Murray
Apr 24, 2019 -

St Cloud Toyota responded

Thank you for the great review and continuing to choose St. Cloud Toyota! We appreciate having you as a customer.

April 22, 2019

Great communication Trent was very helpful, and honest with how long the install time was for the recalled parts and he made sure to ask if I had any other questions on m More

by luisuz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Braun
Apr 23, 2019 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 20, 2019

Great Service Called and kept me informed the entire time. Called with updates on cost and issues prior to making any repairs. Service was prompt and timely. Thanks More

by sether5029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Braun
Apr 22, 2019 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 18, 2019

Efficient and professional They greeted me at the service door and got right to work on the car. They performed the oil change and tire rotation and had me out the door in less More

by Up North
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Braun
Apr 22, 2019 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to deliver our customers an outstanding level of customer service that matches our outstanding product quality.

April 17, 2019

Great and prompt service Trent and salesman Rick provided great and prompt service. This (and the reliable cars) is why all of the cars that we have bought for us in the past More

by patZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Braun
Apr 22, 2019 -

St Cloud Toyota responded

Thank you for the great review! We believe in working together, across all departments, to meet the needs of our customers.

April 16, 2019

Excellent service My skid plate came loose. Toyota fixed the problem quickly, even though I didn't have an appointment. Also they only charged me $5 for the new parts, More

by theodorejb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hommerding
Apr 22, 2019 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 16, 2019

Top customer service dealership I have been a speaker and consultant in customer service for decades now and I can tell you that few are the businesses which truly excel at customer More

by mgoodwin1523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Murray, Tyler Hommerding
Apr 22, 2019 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in providing outstanding service, even after you drive off our lot. Thank you for choosing St. Cloud Toyota!

April 12, 2019

Excellent Customer Service When I brought my Corolla in a few days ago, I was given a free tire rotation and car wash. Rewarding loyal customers with a perk like that every now More

by SHARMALEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Hommerding
April 11, 2019

New battery I was able to get in without an appointment and it took just over an hour. And the service was less than I thought it would be. More

by erajkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Murray
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