3,084 Reviews of St Cloud Toyota - Service Center
Friendly and knowledgable. The technician that worked with me, was helpful and friendly. That is common at this dealership. I did not have to wait long, and they were ready for The technician that worked with me, was helpful and friendly. That is common at this dealership. I did not have to wait long, and they were ready for me when I got there. More
Amazing dealership . Great people to work with. The service department is amazing and do quality work the sales staff is always friendly and there to help highly recomme . Great people to work with. The service department is amazing and do quality work the sales staff is always friendly and there to help highly recommend this dealership More
Superb ! I took my vehicle in for a minor repair, exoectimg to make an appointment for service. Instead, they dealt with my issue on that first visit, had the I took my vehicle in for a minor repair, exoectimg to make an appointment for service. Instead, they dealt with my issue on that first visit, had the correct part in stock, and 45 minutes later my vehicle was repaired. Thanks for the rapid repair! More
Great Service! Brought my 2017 Highlander in for oil change, tire rotation, and 20,000 mi check. From calling in to set up the appointment to the moment I left, it Brought my 2017 Highlander in for oil change, tire rotation, and 20,000 mi check. From calling in to set up the appointment to the moment I left, it was prompt, professional, friendly service. I have never been disappointed in anything at St. Cloud Toyota. My car was even ready sooner than expected! Thanks Tyler for making the whole experience great! The friendly shuttle drivers were also super friendly and having this service is a great benefit! I didn't have to worry about a thing! More
Great quality of customer service, and proffesional Work I brought our 2011 Sienna in on a air bag recall and to have an analysis due to a maintenance message of VSC asking us to take the van in to a dealer. I brought our 2011 Sienna in on a air bag recall and to have an analysis due to a maintenance message of VSC asking us to take the van in to a dealer. I have on occasions stopped at other Toyota dealers for work (Coon Rapids & Minnetonka. Then I had work done about 18 months ago Saint Cloud Toyota and the difference between your dealership and the other two was the difference between night and day. You out performed the other dealers on pricing, clean-ness, , quality of work, and customer service. I would also like to add that I am currently retired. When I was working I was a plant manager for 300 people in all departments and if I could have I would have cloned your service manager (Dan Pope). His customer service skills are of the highest quality. I am sure you know how important it is to have great customer skills, while meeting your other responsibilities, and having on going customers due to a great experience with your representative. GREAT EXPERIENCE!!!!!!! More
Great service. They have a quote over the phone for the repair and they stuck to the estimate which doesn’t always happen in the service business. Repair was done in They have a quote over the phone for the repair and they stuck to the estimate which doesn’t always happen in the service business. Repair was done in quick order which was nice to not have to wait long. More
Faster than instant. I brought my van in for a recall notice. Based on initial information I expected about 3 hrs of waiting. But, I was pleasantly suprised by only about I brought my van in for a recall notice. Based on initial information I expected about 3 hrs of waiting. But, I was pleasantly suprised by only about a 45 minute wait. All the staff was friendly and helpful. The waiting area was very comfortable. More
Transmission check I had them check out my transmission since its my first Toyota. I had a great experience and they were very helpful. I would go there again in a heart I had them check out my transmission since its my first Toyota. I had a great experience and they were very helpful. I would go there again in a heartbeat More
Basic maintenance I took my Camry in for routine maintenance. As always service was friendly, quick and professional. I will definitely be back and will recommend them I took my Camry in for routine maintenance. As always service was friendly, quick and professional. I will definitely be back and will recommend them to my friends. More
Excellent service dept. Very helpful in getting me in with out an appointment and the completeness of the service which included besides oil and filter a complete 20,000 mike Very helpful in getting me in with out an appointment and the completeness of the service which included besides oil and filter a complete 20,000 mike check with tire rotation and car wash. Thanks tech 47275 and Tyler Hommerding. More