3,084 Reviews of St Cloud Toyota - Service Center
Great Experience I have been driving Toyota’s for a long time. The service at Saint cloud Toyota is exceptional. I have never had any problems with your service or wit I have been driving Toyota’s for a long time. The service at Saint cloud Toyota is exceptional. I have never had any problems with your service or with your staff. More
Oil Change and Tire Rotation The process went very smooth. I made the appointment on the web site, dropped the car off the night before and picked it up the next day after work. The process went very smooth. I made the appointment on the web site, dropped the car off the night before and picked it up the next day after work. The car was ready with all work complete. More
Dependable! Trentyn and Wade were very helpful and very friendly when I brought my RAV in for warranty service. The PRICE portion of the survey was skipped becaus Trentyn and Wade were very helpful and very friendly when I brought my RAV in for warranty service. The PRICE portion of the survey was skipped because it was in for warranty service. More
ToyotaCare Can’t go wrong with free. They also took a nail out of my tire and fixed it for free. I appreciate the service. Thank you Can’t go wrong with free. They also took a nail out of my tire and fixed it for free. I appreciate the service. Thank you More
Great people and service. I bought my car there about two years ago from rick, he was a great help. I’ve been in there before to get my oil changed and tires rotated. Twice I’v I bought my car there about two years ago from rick, he was a great help. I’ve been in there before to get my oil changed and tires rotated. Twice I’ve talked with Dan Pope, he’s the type of person that gives you a reason to want to come back there fore service! Then when your car is done you leave with a smile too. More
Great help and service! Came in without an appointment to ask a quick question about my key unlock signal not working. They were busy but without me even asking Trent did on Came in without an appointment to ask a quick question about my key unlock signal not working. They were busy but without me even asking Trent did on the spot troubleshooting and, when that didn't resolve, set up an appointment for me. He also called out to the warranty company and verified the service could possibly be covered. The service went quickly and I got my new key which was covered under warranty as they said it might be. More
Miscommunication Service advisor needs to communicate clearly and listen to customer needs. Vehicle delivered with work not completed even though we paid for it. So Service advisor needs to communicate clearly and listen to customer needs. Vehicle delivered with work not completed even though we paid for it. Some work not submitted even though we asked for it. Had vehicle longer than service advisor said they would originally need. More
Good Service The service people were helpful and polite. I was kept informed and the problem was clearly explained. The price for service was fair. The waitin The service people were helpful and polite. I was kept informed and the problem was clearly explained. The price for service was fair. The waiting room was pleasant. More
Oil change appointment and tire quote Lori Heinz was prompt, knowledgable, answered my questions about tire quotes and overall is great to work with. I always look forward to working with Lori Heinz was prompt, knowledgable, answered my questions about tire quotes and overall is great to work with. I always look forward to working with her. More
Excellent Service Was meet on arrival and given an estimated time for the service to be completed. Vehicle was done prior to that time. The service tech informed me o Was meet on arrival and given an estimated time for the service to be completed. Vehicle was done prior to that time. The service tech informed me of the work done and provided an explanation for an issue I have been concerned about. Very positive experience More