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St. Johnsbury GMC

St Johnsbury, VT

4.8
576 Reviews

500 Memorial Dr

St Johnsbury, VT

05819

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Showing 576 reviews

August 19, 2016

Awesome first time experience Having to purchase a new(used) car for the very first time, I was anxious and overwhelmed... Not knowing how the process went... We dealt with a v More

by H. Morea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Duprey
Aug 22, 2016 -

St. Johnsbury GMC responded

Thank you so much for taking the time to leave Doug a review here on DealerRater.com! We appreciate your kind words and business! We are so happy that we could get you into your "new-to-you" Corolla and even happier that you love it so much! It's a very safe and reliable vehicle that will be great for taking your grandbaby on adventures and making new memories! Please, don't hesitate to reach out to Doug, or any of us for that matter, if you find yourself with any questions in the future. We are only a phone call away and are always happy to help a customer if we can! Happy Driving :-)

August 19, 2016

Top-notch team oriented service- great price! Many thanks to the hard working, cohesive team at St J. Auto! This is the way it ought to be when buying a car. They really took the time to help me e More

by Trout guy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Jeff, Doug, Daniel, Ryan
Aug 22, 2016 -

St. Johnsbury GMC responded

Hi there! First, We'd like to thank you for taking the time to leave us such a great review. We truly appreciate your kind words and are glad that we superseded your expectations! We are so glad we could get you into a "new-to-you" truck - no more carting hay around in that Element ;-) We hope you reach out to Doug (or any of us for that matter) if you ever find yourself with any questions about your Sierra, we are only a phone call away. Thank you for taking the time to swing in - we look forward to working with you again in the future!

June 21, 2016

the finding of a new truck I was a little disappointed with what i got for my trade in but they made it work I love my new truck and they are all very courteous and very help fu More

by urmama42069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 21, 2016 -

St. Johnsbury GMC responded

Thank you for taking the time to say some kind words about our dealership. While we strive to give the customer a fair trade in up front we really appreciate your patience in allowing us to make it right. We appreciate your business and hope you reach out to us if you have any questions in the future.

June 03, 2016

Outstanding! This was our first experience with leasing a vehicle so we probably needed to have "our hands held" a little bit more than a seasoned person. Our sal More

by Cheryl Ewen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, Matt
Jun 06, 2016 -

St. Johnsbury GMC responded

Thank you, Cheryl, for taking the time to write such a great review! We are so glad we were able to help walk you through the leasing process and answer all of your questions. Doug is a wonderful salesperson and is grateful of the kind words. From everyone here at St J Auto we really appreciate your business and hope to see you again in the future. It was a pleasure!

May 07, 2016

Very helpful and friendly people and great prices Even after getting a great deal on a used truck I ran into a minor paint issue and they're taking care of it. Very helpful and pleasant even after the More

by Chris 627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt pecor, Jared White, Denise the service manager
May 09, 2016 -

St. Johnsbury GMC responded

Hey there! We are so glad that our dealership is continuing to stand up to your expectations! Thank you for taking the time to leave us this review. We love to hear when our customers are happy! Please make sure to let us know if you need anything else in the future.

May 04, 2016

Simple,honest and easy I called and spoke with the BDC on a Saturday, sent some pictures of trade, picked a truck, Picked up new trk on Tuesday. Thanks guys, loving the n More

by SETH GERRISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Mel, Amanda.
May 05, 2016 -

St. Johnsbury GMC responded

Hi, Seth! Thank you so much for taking the time to leave us a review! We are glad we caught those hiccups and that your experience here went as smooth as we strive for it to be. Please, let us know if you ever need anything in the future.

April 08, 2016

Great dealer Thanks to all at STJ Auto. I got the SUV I wanted and a great deal. Thanks Doug. I will be back for all my service needs. More

by csturm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Dupree
Apr 11, 2016 -

St. Johnsbury GMC responded

Hello! Thanks for taking the time to leave us this public review! We're happy to hear that you had a good experience with us, and Doug. We look forward to seeing you in service. :-)

March 31, 2016

Good experience We saw a truck we liked just driving through the lot on Easter Sunday and left with the new truck on the following Wednesday. It was fast and easy and More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 01, 2016 -

St. Johnsbury GMC responded

Hi Ann! Thank you for taking the time to leave us this review on DealerRater! We're glad to hear the experience was fast and easy, and that you are happy in your new truck. If you need any help with your truck in the future, please don't hesitate to give us a call.

March 28, 2016

Very poor Experience Called Saint j auto looking for a new GMC Sierra 1500 truck. I spoke with a lady name Cherisse . I was told Saint J auto was having a big sale $10,0 More

by vermont guy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cherisse
Mar 28, 2016 -

St. Johnsbury GMC responded

Hello. Thank you for taking the time to give us this feedback so we could look into the situation. We apologize, sincerely, for this inconvenience. It was incredibly busy here Saturday morning with our big sale and we were a bit overrun with customers. We are very sorry we were unable to get to you as quickly as we all would have liked. We would love the opportunity to make it up to you and would gladly come to terms over the phone and deliver the truck right to you, free of charge. If you would be willing to give us another try, please give us a call at 802-748-1355. Again, we apologize for the inconvenience.

March 25, 2016

Friendly, efficient. Excellent all around!! Friendly, courteous, knowledgeable. I needed to get the deal done quickly and the entire team worked diligently to get me into More

by Kaileta2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 25, 2016 -

St. Johnsbury GMC responded

Hello! Thank you for leaving us this review on a public forum. We're so glad to hear that your experience was so satisfying and that you had a pleasant time here with Matt. We're definitely lucky to have him on our team. If you need anything in the future, please let us know!