St. Pete Mitsubishi

Genesis made buying my new car simple and stress-free. I appreciated the clear communication and support throughout the process. I appreciated the clear communication and support throughout the process. More

My sales lady Gen helped me from start to finish. She really is the only reason this was all possible.She was very informative about the vehicles I was interested in. There was no pressure to make an She really is the only reason this was all possible.She was very informative about the vehicles I was interested in. There was no pressure to make any decisions. She really was phenomenal and ultimately why I decided to buy from this dealership. I couldn’t be happier :) More

Genesis was very knowledgeable about different cars we looked at. She was courtesy and professional. We are very pleased with our new car and experience at Mitsubishi St Pete. looked at. She was courtesy and professional. We are very pleased with our new car and experience at Mitsubishi St Pete. More

Great service-friendly sales team-no hassle-easy qualifying process- great terms-!!! Ill be back!! qualifying process- great terms-!!! Ill be back!! More

Very clean with prompt Greeting on arrival. Everyone was polite and professional, and knowledgeable . Thank you. Everyone was polite and professional, and knowledgeable . Thank you. More

They are just awesome. They went out there awake and do whatever and anything they could to make sure I get approved. Great folks They went out there awake and do whatever and anything they could to make sure I get approved. Great folks More

Good experience , Martin did a great job I recommend this place ., everyone very nice people.....I GOT MY CAR place ., everyone very nice people.....I GOT MY CAR More

I’ll give it a three ONLY because Joshua tried all he could (so I think)…. Called because of radio ad, was assured everything would be ok, had a co-signer, was completely honest and upfront about my cred could (so I think)…. Called because of radio ad, was assured everything would be ok, had a co-signer, was completely honest and upfront about my credit situation…. Had an appointment at 11:30am Tuesday…. Was there until 7:10pm. No car. Spent the majority of the day sitting a table being spoon fed bread crumbs to keep our hopes up. We were even taken on a test drive for a brand new vehicle. I’ve never had a new vehicle in my life, I was so overwhelmed it brought me to tears…. Hours later was told numbers are coming from the bank… yeah if we had $10,000, $5,000 or whatever else the last number was we could leave with the vehicle… what about no money down??? Was told they would see….. few hours later and about SIX hits to each of our credit we were told we got approved for $26,000 and they just needed to find a used car in their inventory….. I was finally fed up. In tears we left. Was in communication the next two days with the salesman and was told Thursday to come in because we were approved but they needed to call back in a few minutes…. Zero silence Friday…. Nothing Saturday so I texted the salesman and ZERO RESPONSE. Like just be upfront and honest. If it can’t be done it can’t be done, simple. But to get people’s hopes up, people like me who depend on a vehicle to make their living and the one I’m diving is a death trap…. I would have given a 1 star but I feel like he did try his best but as far as everything else…. I don’t recommend anyone to go there on the basis of their ad because it simply won’t happen without a huge downpayment or great credit. Extremely misled, extremely disappointed and it’s extremely unprofessional to not even have the decency to just say hey we can’t do it we tried, instead of ghosting someone who got their hopes up so high with so many false promises. Don’t ever tell someone they are approved when you know they aren’t and consumers don’t ever believe an approval until you’re signing paperwork. And to have us sitting there for 7.5 hours is DIABOLICAL!!! I’m a nice person but I was too nice in this situation when I was being played with right in my face!!! So how about instead of a blanket response to the way I was completely played with and gave all of our personal information, bank info, job info, social security numbers , and you ran our credit into the ground by hitting like 8 banks… how about you make it right and get me in the vehicle I was promised. I feel like this is shady business and needs to reported to the BBB because not one person has even reached out to us and we are STILL getting denial letters from banks weeks later and emails. This is just so mind boggling. Just complete radio silence after we were told we had the approval and they were checking inventory to find a used vehicle for our budget. I can’t fathom doing business like this. I think everyone that has been misled and given them our personal information should get together and meet with an attorney, this is definitely a bad business process and they weren’t truthful and now have all could our personal sensitive information. If you’d like to do this you can contact me at my name as posted at icloud dot com. This needs to be stopped. I’m seeing too many reviews the same as mine happening to people and they continue to advertise this special. And now I’m changing to 1star because they shouldn’t be allowed to get away with this. I’m going to get some consultations and see if we have any recourse. More

Stay away from this dealership. They completely tried a bait and switch on me. I contacted the dealership twice to confirm the specific car I wanted to look at was in still in stock They completely tried a bait and switch on me. I contacted the dealership twice to confirm the specific car I wanted to look at was in still in stock, once yesterday and then this morning one hour before I planned to drive 30 miles to their dealership. I was assured both times that car was in stock and still available, and they set a time for the car to be ready to look at when I arrive. When I got there, the salesman (Emilio?) immediately took us inside to get write down information (which was odd, we wanted to look at the car first). I gave him the stock number, and he said he would bring the car around. We saw him pull a car up front, and when we went outside I saw that the car was brown, not black, and immediately told him this wasn't the car we came to see. He said "Well, it's still the same make and model". I then asked to speak to the manager. The "manager" (I don't recall his name) came out to talk, we went into an office, and I explained what happened. He looked at a computer and said "Oh, that car was sold recently", although he didn't say exactly when and he couldn't explain why I was told that morning and the day before that it was still in stock, or why the salesman didn't tell me it was sold before he knowingly pulled a different car around and tried to sell me that one like I wouldn't notice. Crappy way to run a business, and very deceitful salespeople and experience. Find someplace else to buy a car. More

Well Well, Who new that a real car salesman existed? Lol" I found out today that at St Pete Mitsubishi they do. David was excellent as my Care Salesman ! 120% This man took the time to introduce himself Lol" I found out today that at St Pete Mitsubishi they do. David was excellent as my Care Salesman ! 120% This man took the time to introduce himself, and show me every single vehicle I wanted to see. I came there to buy my Son, who is just now graduating from Marine Camp in Parris Island" on the 20th of this month. Im one of the proudest moms there is! And David was interduced to me as my car Salesman by Mike" the Gm Manager. Mike knew just who to send to help me with one of the proudest purchases as a Mother I might ever have. David, was simply a fresh breath of air in a Amazing display of Teamwork. I am so great full, and blessed, to have met the Team at St Pete Mitsubishi. More