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Stan McNabb Chevrolet Buick GMC Cadillac
Tullahoma, TN
837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 19, 2021
We bought a Cadillac three months from Dwayne. Upon being my car in for service they were unable to find a part to rotate my tires. Service dept was far from stellar. Spoke with Dwayne, who placed bl being my car in for service they were unable to find a part to rotate my tires. Service dept was far from stellar. Spoke with Dwayne, who placed blame that “we drove off the lot” with the car or perhaps we threw the item away. Believe me when I say no one has removed any items from the car. We addressed our concerns. As I spoke TJ turn his back on me as I was speaking to him. I am shocked and appalled. Will never do business again with a crooked business. More
by CP.L
Employees Worked With
Dwayne Salts, TJ Rogers
July 14, 2021
I'd been stalking websites looking for a deal on a used Cadillac XT5 for weeks. I found one that I liked here at Stan McNabb which is an hours drive from home for me. John Steverson was quick to assist me Cadillac XT5 for weeks. I found one that I liked here at Stan McNabb which is an hours drive from home for me. John Steverson was quick to assist me and patient with my many many questions and concerns. I was offered a fair price for my trade in vehicle, but not sure I got a great "deal" on the Cadillac as there aren't that many available at this time. They did comply with my request to add new Weathertec floor mats to the deal (my trade in had them and was a super clean car!). John and the Sales manager, Paul, were very friendly and helpful throughout the process. The finance guy was visibly very irritated when I declined all the extras he was offering other than the GAP insurance... sorry! I did have to return to pick up the floor mats and have the service dept. look at at couple of things. They were great too. I'm rating the overall experience 4 stars because of the awkward finance experience, and I still feel I could have gotten a little better price on the vehicle and better interest rate as I have great credit. In fact, the bank sent me a letter stating that they were lowering the contract rate by .45%. I will be seeking to refinance even lower with my local bank. If you're looking for a Chevy, Cadillac, or Buick, don't hesitate to stop there! More
by K. Higgs
Employees Worked With
John Steverson- Sales, Keith- Service, Paul Jernigan, Rodney Hunley, Steve Evans
June 28, 2021
Helped my girlfriend get a used Cadillac from Stan McNabb with a dealership used car warranty. The vehicle showed two signs of issues while under warranty. 1. Low voltage which caused the start/stop feature with a dealership used car warranty. The vehicle showed two signs of issues while under warranty. 1. Low voltage which caused the start/stop feature to throw codes upon restart and 2. A/C leak. For the low voltage it took me going to the dealership the second time with her to explain the battery needed to be replaced for them to do it and haven’t had the issue since. The A/C leak was recharged under warranty and a month later needed to be recharged again. Rodney then informed my girlfriend he would pause her warranty and recharge the system again with dye. A month later the A/C needed to be recharged Stan McNabb stated no signs of a leak. They again recharged the A/C and said they would put more dye in it. Same thing, no signs of a leak and system needed to be recharged. All of this was within a year time frame. Now, I moved my girlfriend to Colorado Springs Colorado and took her Cadillac to a dealership 5 times the size who after hearing our story replied back with “the dealership didn’t want to fix it.” We had to wait 2 weeks for a special tool at a larger dealership to put dye in the system. Once that tool arrived, the leak was found an hour later. We then reached back out to Stan McNabb both Columbus location where it was purchased and Tullahoma location where the warranty was transferred to. Griz and the service manager at the Columbus location both said it’s not their job since warranty was transferred to Tullahoma. Rodney said he wouldn’t cover it, Mike above Rodney claimed he would speak with the owner about our situation and then came back with they won’t cover it. The repair is $2,900 to replace the A/C evaporator. Stan McNabb has failed on all levels with this deal. To add insult to injury, my girlfriend has family in management positions working for Stan McNabb. More
by Daemon H
Employees Worked With
Mike Wingerter, Rodney Hunley
May 17, 2021
I got great service from Stan McNabb Chevrolet. Dwayne provided excellent sales service. Danny made the trade in process smooth. Justin made the paperwork quick and easy. A 400 mile round trip drive from provided excellent sales service. Danny made the trade in process smooth. Justin made the paperwork quick and easy. A 400 mile round trip drive from Georgia for a great deal on a 2019 Volt !! Thanks to the Stan McNabb team. More
by gthoms55
Employees Worked With
Dwayne Salts, Danny Veirs, Justin Reid
May 14, 2021
This is the third vehicle I’ve purchased from Stan McNabb and second with Dwayne. He is great. Very responsive, found me the vehicle I wanted and even messaged me when it was my birthday. He goes above and b and second with Dwayne. He is great. Very responsive, found me the vehicle I wanted and even messaged me when it was my birthday. He goes above and beyond. Will definitely be back for my next vehicle! More
by KerriL
Employees Worked With
Dwayne Salts
April 18, 2021
We received great service from John while we were there to purchase our car. I would recommend his service to anyone! We had emailed/texted ahead. He was outside waiting to greet us when we arrived and wit to purchase our car. I would recommend his service to anyone! We had emailed/texted ahead. He was outside waiting to greet us when we arrived and with us every step of the way. More
by 2018 Camaro
Employees Worked With
John Steverson, Justin Reid
April 10, 2021
I had an excellent buying experience Justin Reid was a pleasure to work with and was very helpful and knowledgeable on buying my Chevy Silverado would definitely work with him again on a purchase of a veh pleasure to work with and was very helpful and knowledgeable on buying my Chevy Silverado would definitely work with him again on a purchase of a vehicle More
by hodgeskr
Employees Worked With
Justin Reid
April 07, 2021
Harmony Hughes was an excellent person to help me with the purchase of my new vehicle. she was very knowledgeable about the Traverse that I bought and made sure that I knew everything that I was getting. the purchase of my new vehicle. she was very knowledgeable about the Traverse that I bought and made sure that I knew everything that I was getting. thank you Harmony! More
by leenicoles
Employees Worked With
Harmony Hughes
March 29, 2021
Had a great experience with Harmony Hughes. Very attentive and not pushy at all. Helped me look at two cars I had been looking at. Even after choosing one I asked if I could sit in a Chevy Traverse attentive and not pushy at all. Helped me look at two cars I had been looking at. Even after choosing one I asked if I could sit in a Chevy Traverse which was the next car up from the Equinox I was purchasing. I wanted to compare size. She happily went and got the keys to let me sit in the car.The buying process was not as awful as I thought it would be. Would definitely do business at this dealership again. More
by Rebecca
Employees Worked With
Harmony Hughes
