Stanley Ford Eastland

This is our favorite Ford dealership. Our family has bought 4 Fords since 2021 from Stanley in Eastland. Oscar is always great to deal with. Laurin did a great job taking care me on m Our family has bought 4 Fords since 2021 from Stanley in Eastland. Oscar is always great to deal with. Laurin did a great job taking care me on my new F150 just recently. Mark & Kyle do a great job running the place & are always pleasant to deal with as well! Service department is top notch too! More

Drove 2. 5 hours to purchase a 2021 F150 that showed a clean carfax and no issues LOL boy was a surprised later., May 2023 traded in a 2018 Dodge RAM 2500. Te 5 hours to purchase a 2021 F150 that showed a clean carfax and no issues LOL boy was a surprised later., May 2023 traded in a 2018 Dodge RAM 2500. Test drove the F150 and decided to purchase it with an extended warranty. Here is where the run around started. Needed the door unlock master code to reset the door keypad, we even asked Chad where is the door unlock code. Had a run around back and forth from Kyle starts off nice gets you in the door after the ink of the deal, does not respond well to issues and concerns and the Salesman Chad probably does not work there anymore either. Eventually Mark Childs was able to take care of getting the code by using a local dealer here. Start of October 2023 the windshield started whistling while you were drive it in cold weather. I took it to the local dealer first of this year 2024 and they tried to look up the extended warranty, and said it is not pulling up glad I called who knows if the warranty will even be vaild, smoke and mirrors. I reached out to Stanley Corp and Chris Koster took care of it and said it was entered. Received the paper work that it was entered and the paper work does not even show my Now my truck has been leaking water down the passengers side soaking the carpet. I contacted Safelight and they came out and said the windshield has already been replaced, Imagine that no history of the windshield being replaced on the car fax, makes you wonder. Took a look at the copy of the service contract, and it shows contract purchase date 11-16-23, I bought the truck in May of 2023. Then it shows milage at time of purchase 13,114, truck had like 29K miles on it when I bought it. Talk about deceptive business practices. All I can say is I hope someone reads this and does not in anyway use the Stanley Auto Group. More

Pitiful dealership! I ordered a new Maverick last September and it came in July 3. over the last 10 months we had discussed a few things, one being that they were not to I ordered a new Maverick last September and it came in July 3. over the last 10 months we had discussed a few things, one being that they were not to make any Add ons period. I even had this in writing... I got there to see the deal and they had added 3k worth of add ons. This infuriated me so I left... This dealership is not trustworthy. I wasted 10 months of my life waiting on a special order only to be screwed in the end and have nothing.. they made out in the end though, they were able to put a big mark up on it over what they were selling it to me at(Planned??)... BEWARE of this dealership, they might be okay with their in stock vehicles but don't waste your time ordering anything, after 10 months, maybe they felt they had the upper hand and could push me around for more money... who knows... Also, if you have too many questions they will ghost you and ignore you. More

If I could give no stars I would, they advertised a car knowing the car was not officially cleared. Ran my credit and I was approved for the car. 3 days later the car was finally inspected and the agreemen knowing the car was not officially cleared. Ran my credit and I was approved for the car. 3 days later the car was finally inspected and the agreement was retracted. However, lost points off my credit report as well. The sales manager who called couldn't answer any of my questions and reported to the sales manager that I was yelling (a lie) Then the finance manager is unprofessional and has no sense of conflict resolution and I'm shocked as furthering my search that he is indeed a finance manager. Will be filing a BBB complaint. The Manager Mark is outstanding, just sad to see who is working for him. More

Chris Green and Kyle Carr made the purchase of our used 2019 For Escape SEL so easy. Great service very professional. On top of that a great deal on a super vehicle. 2019 For Escape SEL so easy. Great service very professional. On top of that a great deal on a super vehicle. More

Sara Manning at Stanely in Eastland made buying our car easy and painless. We appreciate the professionalism she showed us and we will be back. easy and painless. We appreciate the professionalism she showed us and we will be back. More

Great experience with Bradley Cross. We found the perfect truck we were looking for. We enjoy going to Stanley ford Eastland for all our car buying needs. perfect truck we were looking for. We enjoy going to Stanley ford Eastland for all our car buying needs. More

Brad cross and the team are amazing would definitely recommend them to anyone and everyone. Very professional and caring team! Did all they could to get us in a new ride recommend them to anyone and everyone. Very professional and caring team! Did all they could to get us in a new ride More

A friendly and helpful staff make the process of having to buy a vehicle less stressful. This makes #3 from here as well as all my scheduled routine maintenance. Great place to do business. to buy a vehicle less stressful. This makes #3 from here as well as all my scheduled routine maintenance. Great place to do business. More

Great Service. Bradley Cross was very professional. I am a repeat customer. All my vehicles come from Stanley Ford and I will continue to do so. a repeat customer. All my vehicles come from Stanley Ford and I will continue to do so. More