Stapp Interstate Toyota

I purchased two used trucks from Stapp Toyota in July of 2024. A 2022 Tundra and a 2012 Tacoma. I have had nothing but problems with the Tundra. I have brought my vehicle back multiple times because there a 2024. A 2022 Tundra and a 2012 Tacoma. I have had nothing but problems with the Tundra. I have brought my vehicle back multiple times because there are poor seals on the vehicle, above 50 mph it sounds like you are in a wind tunnel. They said there was a problem with the window seals and they replaced those under warranty although this did not fix the problem. I paid them to replace all of the door seals and this also did not fix the problem. There was a recall on the engine and they replaced it a few months ago, but since then there is vibration in the steering wheel between 60 and 75 mph. There diagnosis was two bent wheels? I have never taken this vehicle 4 wheeling off road, my driving consists of primarily highway driving. I purchased all of their extended warranty’s on this vehicle other than the windshield protection. Stapp does not stand behind their vehicles and I am extremely disappointed. I do not trust their used vehicles nor do I trust their service department. More

When I arrived home from Stapp after having work done on my Tacoma, I saw that the right rear wheel was missing a lug nut, I found it on my driveway. The truck was in for a rear brake line replacement and a my Tacoma, I saw that the right rear wheel was missing a lug nut, I found it on my driveway. The truck was in for a rear brake line replacement and apparently the rear wheels had to be removed. It is fortunate that the mechanic left only 1 lug nut loose, rather than all 6, and the potential of what could’ve happened on my driveway home. More

I brought my car in because the battery needed jumped twice in four days. I told the service advisor after it's jumped, the battery tests fine, with 14v. 30 minutes later, the service advisor informed twice in four days. I told the service advisor after it's jumped, the battery tests fine, with 14v. 30 minutes later, the service advisor informed me my car was fine, the battery was testing fine, and the next time the issue happens, I should bring it back. Yup, the service advisor told me the next time my car won't start, I should bring it in for testing. No problem! I'll just drive my car that won't start right on over! More

I recently recommended Michaell Cangelosi at Stapp Interstate Toyota to my son Daniel who wanted to trade from a Toyota Tacoma to a Toyota Tundra. I made this recommendation based on the great experi Interstate Toyota to my son Daniel who wanted to trade from a Toyota Tacoma to a Toyota Tundra. I made this recommendation based on the great experience I had with Michaell when I bought my Grand Highlander a year ago. I accompanied my son on his visit to Stapp Toyota. After providing Michaell with his "dream" truck build, Michael asked Dan many questions about what he needed and wanted in his new truck. My son ultimately purchased a 1794 Trim 2025 Tundra and got a great deal based on the work Michaell did to explain all of his financial choices. Michaell is the best informed, visibly honest car salesperson I've ever encountered. If you want to buy a Toyota and also have positive experience with the salesperson and dealership, go see Michaell Cangelosi at Stapp Interstate Toyota! More

I worked with Sandra Martinez. Although I had to wait many months for the car that I wanted, Sandra kept me updated and informed and maintained regular contact with me throughout t Although I had to wait many months for the car that I wanted, Sandra kept me updated and informed and maintained regular contact with me throughout the waiting period. Sandra responded to my calls and emails in a timely fashion. She was pleasant and accessible and kept careful track of all that we discussed and agreed upon. Once the car arrived, she smoothly and professionally facilitated the purchasing process. Everyone in the dealership, whom I inadvertently encountered, was friendly and helpful as well. More

I worked with Dana Gibbs. He was excellent. I negotiated a fair deal. No hard sell dramatic hype like other dealers I had visited. I’ve purchased many cars over the years a He was excellent. I negotiated a fair deal. No hard sell dramatic hype like other dealers I had visited. I’ve purchased many cars over the years and this was the best experience I’ve had. More