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Star Auto Mall 512

Bethlehem, PA

4.4
1,242 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,242 reviews

July 31, 2022

They friendly and it didn't take long even though i felt i over pay for car More

by Dejesusjose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Aug 01, 2022 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

July 31, 2022

The dealership should infuse a friendlier atmosphere. Employees walk with heads down and no smiles. More

by alexrod5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
Aug 01, 2022 -

Star Auto Mall 512 responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

July 31, 2022

Friendly, Caring, Attentive, Concerned. This is one of the Better places, if not one of the best. where I've felt comfortable and calm about making such a large purchase. They did every thi More

by BARBEROSSE228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Aug 01, 2022 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 28, 2022

Parvati was honest and Ted , well Ted is Ted , great work ! Enjoyed meeting a fellow Vet and the same years to boot ! More

by mrmatts78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jul 29, 2022 -

Star Auto Mall 512 responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

July 24, 2022

Never purchase a vehicle from this place! !!! Mechanics are space cadets working on vehicles, especially luxury vehicles. You give them directions on what needs too be done with service on ve More

by Eddielesher82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do Not Care!!!
Jul 27, 2022 -

Star Auto Mall 512 responded

We're sorry to hear about your experience, Eddie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100

Jul 27, 2022 -

Star Auto Mall 512 responded

We're sorry to hear about your experience, Eddie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100

Jul 27, 2022 -

Eddielesher82 responded

Brought my BMW in multiple times . Had to take it to another dealer that cost me over 3k then I bring it back to you . Head light fixed now 7 codes left in my car . I asked to have oil changed check the hesitation when hitting the gas and paint where the paint was peeling . Nothing was done except for replacing the head light . I had no problem paying to have my car completely fixed . You had my car for 3 days and say it’s all done . Again I say thank you and leave . The oil was not changed . left my car worse then when I brought it in for the repairs . Bought my car in October and it has been in the shop 6 times now ! I call make appointments you say we will take care of the problem . That is not the case I now have to find a mechanic who knows how to work on BMW and pay to have my car fixed yet again .

July 20, 2022

Dealer would work best with you in every way. Parvaz is the best 100% I would definitely recommend him to anyone. More

by shaylatuitt200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz, Parvaz Ramin
Jul 20, 2022 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 19, 2022

The sales man did everything he could to help get my daughter-in-law a car. He was very empathetic with her situation. More

by nilsan430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jul 20, 2022 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Parvaz, and it was a pleasure having you at the dealership. We appreciate your review!

July 15, 2022

Is a good place to buy a car, but they don’t want to negotiate because they sells 500 car a month, not good More

by luiska347
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
Jul 16, 2022 -

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Congrats on your new purchase, and let Emmet know if we can be of any more assistance!

July 12, 2022

I bought this car this past Saturday and have had several issues come up. For example: Recalls Front motor mount is bad Check engine light turned on shortly after having it Ac system Filters were clog More

by Kc34
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted, Emmet Obyrne
Jul 16, 2022 -

Star Auto Mall 512 responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Glenn Chookolingo General Manager (484) 898-8100

Jul 16, 2022 -

Star Auto Mall 512 responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Glenn Chookolingo General Manager (484) 898-8100

Jul 16, 2022 -

Kc34 responded

Honestly I'm unsure. I personally don't wanna step foot back in there after the suicidal wrist slitting joke emmet made to my boyfriend and I. I am open to ideas though. Thank you

Jul 16, 2022 -

Kc34 responded

Personal cell 570-730-3161

July 07, 2022

Great experience. Sales staff was helpful, courteous and knowledgeable. Very fair pricing! The car runs great! I have no reservations in recommending Star Auto to anyo More

by alatres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jul 08, 2022 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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