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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.4
1,270 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,270 reviews

August 01, 2026

Quick. Easy. Painless. Very good selection of vehicles. Great customer service. Happy with the overall experience. More

by WJGRIFF
Recommend Dealer
Yes
Employees Worked With
Emmett
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Aug 02, 2026 -

Star Auto Mall 512 responded

It’s wonderful to hear your purchase of the used Dodge Challenger was quick, easy, and painless, and that our selection and customer service met your needs. Thank you for sharing your experience, and we look forward to helping you again.

July 31, 2026

Pleasant experience, no high pressure. After we bought the car, we did (just barely) make it to the nearest gas station on the gallon of gas that was in the tank. Otherwise pleased. More

by ELLIOTTLL
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santiago
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Jul 31, 2026 -

Star Auto Mall 512 responded

It’s great to hear the purchase of your Toyota felt relaxed and free of pressure. Sorry your fuel tank was nearly empty and thanks for bringing that to our attention. Fernando is glad you had a pleasant experience and hopes you’re enjoying your new Toyota.

July 30, 2026

The buying experience was effortless and very efficient. The staff was very accommodating and straight forward More

by FATHERBWISE
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
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Jul 30, 2026 -

Star Auto Mall 512 responded

Great to hear the purchase of your used Honda was effortless and efficient. Parvaz and the team are pleased our accommodating and straightforward approach met your expectations. We look forward to assisting you in the future.

July 24, 2026

I didn't like it I want to return the car What more can I say? I hate that dealership. More

by BOUGES65
Recommend Dealer
No
Employees Worked With
Fernando Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santiago
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Jul 30, 2026 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Management Team (484) 898-8100

July 24, 2026

5 All right They do accident work Day to good work that found me a car More

by ROSESMITH1954PA
Recommend Dealer
Yes
Employees Worked With
I Don't remember
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Jul 24, 2026 -

Star Auto Mall 512 responded

Thank you for the five-star rating and for trusting us with your accident repairs. We’re happy we could help you find your Kia Telluride. We look forward to supporting you with any future vehicle needs.

July 11, 2026

Very Professional Thoughtful and helpful. Matt made my experience comfortable and made me want to extend the experience to others More

by SARONDRA.WEST
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 11, 2026 -

Star Auto Mall 512 responded

It’s great to know our service team made your Chevrolet Equinox visit so comfortable. We’re glad the thoughtful care you received inspired you to share your experience with others. Please reach out anytime if we can assist again.

July 03, 2026

I had found the car I wanted on Star Auto website and called to make sure they still had it on site. This was the start of a great experience purchasing my car from this dealership. The salesman was extr More

by james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Star Auto Mall 512 responded

It’s great to hear that finding your used Nissan Versa on our website and Fernando’s friendly guidance made the purchase smooth and pressure-free. Thank you for letting us keep you informed every step of the way. We look forward to working with you again when you’re ready for your next car.

June 29, 2026

While the buying experience was easy, I was told the vehicle was inspected, it was not. I had to rearrange schedules to return the vehicle to Star for an inspection that should have already been done. T More

by SCHRECKSTER4
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
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Jun 30, 2026 -

Star Auto Mall 512 responded

Providing a 5-star experience is our top priority, so we're disappointed that we fell short here. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns.

June 24, 2026

All right Good price, no haggling but could be more understanding. Lots of cars, that are in demand. More

by BELINDAMCHUNG53
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
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Jun 24, 2026 -

Star Auto Mall 512 responded

Thank you, Belinda, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 19, 2026

Right now I am only giving one star. The people were nice but 4 days after buying the car, the check engine light came on. I did a test and it threw 25 codes for engine issues. My fau More

by JULIUS.MAGRINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2026 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Management Team (484) 898-8100

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