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Star Chrysler Dodge Jeep Ram of Big Spring

Big Spring, TX

4.5
224 Reviews
Call Dealership (432) 606-6200

821 W Interstate 20

Big Spring, TX

79720

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224 Reviews of Star Chrysler Dodge Jeep Ram of Big Spring

December 13, 2025

I truly have nothing negative to say about it. Not one person made me anxious or feel pressured, and every single person we encountered welcomed us as if we were family. More

by michelledbox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Scharbrough, Von Manoukian, Kenrda Williams
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Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you so much for the kind words and for choosing Star CDJR of Big Spring. We’re happy to hear our team made you feel welcomed and comfortable throughout your visit. Creating a pressure-free, family-style experience for our Big Spring, TX customers is very important to us. We truly appreciate your feedback and look forward to serving you again

December 05, 2025

Kendra and Juan were GREAT! I even met the man who did the work on my car. Best service department I've ever used. So worth the drive from San Angelo. Will definitely be back!! More

by pitahulagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan and the mechanic, Kenrda Williams
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Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you so much for the great review and for making the drive from **San Angelo** to visit **Star CDJR of Big Spring**. We’re thrilled to hear that Kendra, Juan, and our service technician provided such a positive experience. Delivering top-quality service and personal care is our goal for every customer, and we truly appreciate your trust and your recommendation. We look forward to seeing you again!

December 04, 2025

Star Dodge is always easy to communicate with and fast at getting my truck in and out when needed More

by anastasiatheobald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenrda Williams
Print
Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you for the great feedback and for choosing **Star CDJR of Big Spring**. We’re glad to hear our service team provided fast turnaround times and clear communication. Taking care of our **Big Spring, TX** customers efficiently and professionally is always a priority. We appreciate your continued trust and look forward to serving you again.

December 03, 2025

Had good service. The service department treated me well Well go to them in l have any problem More

by hortonbc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenrda Williams
Print
Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you for your review and for choosing **Star CDJR of Big Spring**. We’re glad to hear you were treated well by our service department. Providing reliable, professional service to our **Big Spring, TX** customers is very important to us. We appreciate your trust and look forward to helping you again whenever you need us.

November 30, 2025

We were from out of town and had a front piece of the car come loose after catching on a tire stop at a Quick Mart. In under 20 minutes the service department had everything secured and off we went. GREAT pe More

by adodd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Print
Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you for sharing your experience and for stopping by Star CDJR of Big Spring. We’re glad our service department was able to quickly secure your vehicle and get you back on the road. Taking care of both local and out-of-town drivers with fast, professional service is always our priority. We truly appreciate the kind words and your trust in our team.

November 13, 2025

Great service! Drive 50 miles just for the experience!!! Would highly recommend both the service department and rheir sales team. More

by khalilawawdeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenrda Williams
Print
Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you for the great review and for choosing Star CDJR of Big Spring. We truly appreciate you driving 50 miles to work with our team—it means a lot to everyone here. We’re glad to hear you had a positive experience with both our sales team and service department, as providing reliable customer service to the Big Spring, TX area and surrounding West Texas communities is our top priority. Thank you for the recommendation, and we look forward to serving you again at Star CDJR of Big Spring.

October 28, 2025

Up front and honest with me as far as what parts are needed and how long it was going to take The only issue I have is that I had to constantly call and no one would answer the phone it service so I end More

by rtrues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenrda Williams
Print
Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you for sharing your experience and for choosing Star CDJR of Big Spring. We’re glad to hear our service team was upfront and clear about the needed parts and repair timeline. We do apologize for the difficulty you had reaching our service department by phone—that’s not the experience we want for our customers. Your feedback has been shared with our service leadership so we can improve communication moving forward. If you’d like to discuss this further, please contact Jeff Clement, Service Director, at Jeff.Clement@abilenecars.com. We appreciate your feedback and the opportunity to improve.

October 24, 2025

Great quick service. Everyone is super friendly. They made sure everything was perfect and that all my vehicles needs were taken care of. More

by bradley.shelton89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenrda Williams
Print
Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you for the great review and for choosing Star CDJR of Big Spring. We’re glad to hear our service team provided quick, friendly, and thorough care for your vehicle. Taking care of all our customers’ service needs in Big Spring, TX is always our priority. We truly appreciate your trust and look forward to serving you again.

October 14, 2025

Kendra is an anazing service writer. She goes above and beyond to satisfy all of our fleet needs. Service times are quick and thorough. More

by Fleet Etech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenrda Williams
Print
Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you for the great review and for choosing Star CDJR of Big Spring. We’re glad to hear our service team provided quick, friendly, and thorough care for your vehicle. Taking care of all our customers’ service needs in Big Spring, TX is always our priority. We truly appreciate your trust and look forward to serving you again.

October 05, 2025

My Service Writer, Kendra, is very thorough and kept me informed regarding my warranty repair. I just wish they offered loaner vehicles or rentals.Other than that, so far, I have nothing but high praises More

by LBMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenrda Williams
Print
Jan 05, 2026 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thank you for the great review and for choosing Star CDJR of Big Spring. We’re glad to hear our service team provided quick, friendly, and thorough care for your vehicle. Taking care of all our customers’ service needs in Big Spring, TX is always our priority. We truly appreciate your trust and look forward to serving you again.

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