Star Ford Lincoln

on january 5 you put a new transmission in my 05 explore said it needed it 3700 which seemed fair but now the truck is doing the same thing why don,t you train your guys i work in ac and ref. was trained t said it needed it 3700 which seemed fair but now the truck is doing the same thing why don,t you train your guys i work in ac and ref. was trained to do that job charlie garcia is good guy and can only go by what is said i,ve been customer for ten years screw me once shame on you More

Great experience. Love my car, love my price, love my monthly payment. My credit isn't the greatest but these guys took some money off to get me down to the monthly payment that I wanted. They have ne monthly payment. My credit isn't the greatest but these guys took some money off to get me down to the monthly payment that I wanted. They have new management and salesmen too. I was actually Brandon's first customer ever and as a tradition I got to cut his tie in half. A+ for Pasadena Ford. More

Went there to negotiate the price of a car I was interested in. After the typically patronizing "Don't worry about the price, man. We'll take care of it!" they had me sign a piece of paper(not a con interested in. After the typically patronizing "Don't worry about the price, man. We'll take care of it!" they had me sign a piece of paper(not a contract) promising to buy today as a "negotiating tool" for the manager to meet my offer. They then tried to strong-arm me into signing the paperwork immediately and when I wouldn't, saying I would be back with a check in a few days, they threatened me saying I had agreed to the deal and I couldn't change my mind. The supposed manager, Jason, was incredibly rude and beligerent. High pressure tactics; rude staff; a guy who presented himself as the "director" but actually worked for a promotion company; slickly trying to make me agree to finance with them and at a higher APR; threatening me with piece of paper I had signed. You name it. A car buyer's worst nightmare. Run! don't walk away from this place! Don't even go on their lot or give them any personal info. Absolutely unprofessional, rude and unethical service. More

This is the worst place ever. I had 30,000 cash in hand to buy a Hybrid Escape and the ridiculous stereotypical tanned sales man with wavy slick hair was first of all offensive and second of all incompoten to buy a Hybrid Escape and the ridiculous stereotypical tanned sales man with wavy slick hair was first of all offensive and second of all incompotent. He started off lecturing me about how an idealist like myself was incapable of understanding American Capitalism and therefore was not meant for this car that they marked up $5000. As if that wasn't offensive enough he proceeded to try and sell me a non-hybrid vehicle on the lot. Then after I decided this was the wrong place the pedantic loser decided to call out his xxx. manager who came out just to tell me he had the same story. These bozos are why Ford sucks. More