Star Ford Lincoln

I have no words to explain how horrible the entire organizat I don't think you want a review from me. Put it this way I will never coat this location after they correct the reported problem. Only one service I don't think you want a review from me. Put it this way I will never coat this location after they correct the reported problem. Only one service advisor for the whole Lincoln team? If she is not there the shop is closed. What kind of organization is that? More

Diagnostic Dealership could not identify root cause and provide adequate solution. Unfortunately, problem still existed after picking up vehicle. I still had t Dealership could not identify root cause and provide adequate solution. Unfortunately, problem still existed after picking up vehicle. I still had to pay diagnostic fee of $147 More

Noise in the engine I had a noise in my engine. Even without an appointment, I was promptly helped. Angie was very helpful and personable. The techs were able to figure o I had a noise in my engine. Even without an appointment, I was promptly helped. Angie was very helpful and personable. The techs were able to figure out the problem and fix my car swiftly More

(excellent) The whole stuff was just amazing and friendly, Will be back again when I need to trade There was no person in the sale floor that was unfriendly. In The whole stuff was just amazing and friendly, Will be back again when I need to trade There was no person in the sale floor that was unfriendly. In the bad weather they all asked if I'm doing OK without being intrusive LOVED IT More

This is a great dealership The staff at this dealership showed genuine interest in my particular situation. Tim Wilkinson was so helpful and made sure that the "Buy Back" situa The staff at this dealership showed genuine interest in my particular situation. Tim Wilkinson was so helpful and made sure that the "Buy Back" situation I was in was properly taken care of. He personally recommended a salesman, Sasha, to help me purchase a new vehicle. Everyone down to the finance person seemed to really care that my car buying experience was a good one. I will recommend this dealership to anyone who asks. I have never had such a smooth car buying experience. More

Express oil change Went in without appointment. Service rep was very cooperative and courteous. Work was done promptly while i waited. Waiting room was clean and comf Went in without appointment. Service rep was very cooperative and courteous. Work was done promptly while i waited. Waiting room was clean and comfortable. Very painless process. More

Lube Oil and Coffee Came in without an appointment for an oil change. Excellent customer service from Seta. In and out before I finished my coffee from their outstanding Came in without an appointment for an oil change. Excellent customer service from Seta. In and out before I finished my coffee from their outstanding free coffee machine. More

Excellent Service The service was spectacular. Everything was great, all service points were covered and documented properly. Used Lincoln concierge service which wei The service was spectacular. Everything was great, all service points were covered and documented properly. Used Lincoln concierge service which weighed heavily in the purchase of the vehicle. More

Regular maintenance Everything went great I made my appointment brought the car in Eddie took care of everything and it was done on time they were great Everything went great I made my appointment brought the car in Eddie took care of everything and it was done on time they were great More

Donovan is Great The service people were great. They got me over to Enterprise for my loaner car right away and fixed the problems that were related to my recent gas t The service people were great. They got me over to Enterprise for my loaner car right away and fixed the problems that were related to my recent gas tank replacement quickly and efficiently. Thanks again guys! More