Star Ford Lincoln

Stellar Customer Care My Second visit here, first for actual service. The dealer I bought my car from is very far from me so I wanted to find a more local service center. I My Second visit here, first for actual service. The dealer I bought my car from is very far from me so I wanted to find a more local service center. I had tried one for a small issue and they made me feel as if I was not their client since I had bought elsewhere. Star Ford was the exact opposite. Helped me out easily and quickly and I left feeling great. Decided to book with them for my first service. Came in and was helped promptly. They even noticed I should have received a loaner car, but one was not set up, so they offered to have me driven to my office and my car would be returned to me later via valet. WOW now thats nice. Seta made me feel so welcome and explained the process. She even noticed when I bought the car my first service at the dealer was to be covered, I thought well I guess I missed that, but she transferred it over and I did not have to pay for it. Another bonus. So easy and I was on my way. Yes they are busy, and thats because or the excellent customer service. Highly recommend. More

Excellence Good service..on time frendly staff thanks especially to randy.my service specialist.he assist me and i enjoyed his kind of skills to deal with custom Good service..on time frendly staff thanks especially to randy.my service specialist.he assist me and i enjoyed his kind of skills to deal with customers. More

Amazing experience! I’ve always had bad experiences going to the dealer for any maintenance but Kevin and everyone in the service department made it effortless. Kevin M w I’ve always had bad experiences going to the dealer for any maintenance but Kevin and everyone in the service department made it effortless. Kevin M was super friendly and great to chat with. He answered all my questions and he didn’t try to sell me on things I didn’t need. I’ll definitely go back for any service issues. More

Paul my salesman is the best! I had been to other Ford dealers in the area and had bad experiences with the salesmen, but when i went to Star Ford i was in aw with the sales staff. I had been to other Ford dealers in the area and had bad experiences with the salesmen, but when i went to Star Ford i was in aw with the sales staff. My salesmen Paul Abeyta worked with me and got me the truck i wanted. it was a grate experience. More

Awesome Excellent service by Donovan and all service completed within an hour. The entire experience including courtesy lyft service was really great. Will de Excellent service by Donovan and all service completed within an hour. The entire experience including courtesy lyft service was really great. Will definitely come back. More

Fleet service Excellent customer service and communication. Team work the get the work done and out. 6 stars if possible. Keep up the good work. Thank you Excellent customer service and communication. Team work the get the work done and out. 6 stars if possible. Keep up the good work. Thank you More

The experience was superb Overall experience was great. I would definitely recommend this dealership. Everyone was extremely friendly and so helpful. Like I stated before e Overall experience was great. I would definitely recommend this dealership. Everyone was extremely friendly and so helpful. Like I stated before everything and everyone was superb. More

A Plus! I love the people at the service department Javier was so kind and helpful. They checked every detail and replaced broken items. Service is A plus!! M I love the people at the service department Javier was so kind and helpful. They checked every detail and replaced broken items. Service is A plus!! My favorite place for car maintenance, More

Service was fast and acurate as always. I have been a customer for the last 41 years. Service has always been good and repairs were done on time. New customer notification system is working I have been a customer for the last 41 years. Service has always been good and repairs were done on time. New customer notification system is working fine. Edie Gonzales, service representative is very professional and knowledgeable. More

Professional Seta was very professional and kind. They go out of their way to get you what you want. If you are not satisfied the employees will try everything the Seta was very professional and kind. They go out of their way to get you what you want. If you are not satisfied the employees will try everything they can to change that. More