
Star GMC of Easton
Easton, PA
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Amazing Service About 4 months ago my wife and I decided we needed to start looking for a new vehicle. Our family members have come to Star for a while now. So after About 4 months ago my wife and I decided we needed to start looking for a new vehicle. Our family members have come to Star for a while now. So after being told to come see what was available, we sat down with Marcos and figured out what we could find. After telling Marcos what we were looking for he said that he would be on the look out for anything he thought we would like. Within the first few weeks Marcos had found a few vehicles that were in the range of what we wanted. While we passed on those Marcos kept looking diligently. Last week we saw a used Yukon Denali the was a little bit more than what we had told him we were looking to spend, we asked him to bring to the Hecktown rd location. After test driving the vehicle we fell in Love with the vehicle. Marcos said he would do everything he could to make the payments work. After only back 2 times to the finance dept. Marcos came back with an amazing number that we liked. We immediately started the paperwork, but unfortunately it was late in the day on Saturday to complete all the bank paperwork. Marcos reassured us that it would not be an issue and said to take the Yukon home and he would get back to us Monday morning first thing. Monday came, and he called back with an even better number than what we had thought. We would up have fewer monthly payments. After all said and done, Marcos did an amazing job on everything for us. I had always bought Dodge vehicles for personal and business use. After having such a good experience I have changed my mind on where we will be buying all of our vehicles! Kudos to Marcos for all the hard work he did and I am looking forward to making my next purchase with him for personal AND business vehicles. Marcos keep an eye on that "Rocky Ridge" truck for me! HAHA More
Dave Patino is the man! We were looking for a used car for our son. We saw 2 online and test drove both. We then saw the 2008 GMC Acadia that was in great condition, test d We were looking for a used car for our son. We saw 2 online and test drove both. We then saw the 2008 GMC Acadia that was in great condition, test drove that and decided to buy it. Dave was great to work with. He was very knowledgeable and friendly. Dave went above and beyond to make us feel comfortable. He made the process easy and painless. I would definitely recommend Dave to anyone interested in buying a car from Star. More
2014 GMC Sierra 1500 Saw the truck i wanted online. Rachel contacted me and put me in touch with Adam and the whole process was easy and hassle free. Adam is the best in Saw the truck i wanted online. Rachel contacted me and put me in touch with Adam and the whole process was easy and hassle free. Adam is the best in the business in PA!!! More
Awesome experience I had decided to purchase a used vehicle for my daughter as congratulations on completing her first year of college which happened to coincide w I had decided to purchase a used vehicle for my daughter as congratulations on completing her first year of college which happened to coincide with her birthday. Not to mention the fact that her car engine had decided to eat itself a path to the junkyard. At approximately 10 AM I called David Patino, interested specifically in a vehicle I saw through their website. From that point on I was made to feel like the most important person in Dave's life. Dave worked with me one on one on the purchase from that time until I signed the last paper. Upon arrival at the dealership Dave introduced me to ALL of his fellow employeesworking that night including the General Mgr.Greg Smith. Each of them were like Dave, in that they made me feel like the most important person to walk through that door, but more importantly, like a friend. 2 things to note: Dave called me at 4 PM and said the car was ready to be picked up. I hemmed and hawed because getting a ride to the dealership proved to be a difficult task that night. (I live in Allentown). Dave offered and did in fact pick me up in his personal car and take me to the dealership. The second thing I would like to note is that being a used car, some things are "as is". The car was virtually unblemished except for 2 of the four hubcaps, which had some sort of very noticeable staining. I heard with my own ears Dave tell Greg about the problem and Greg without hesitation say "Order four new hubcaps". This in my experience is unheard of. They all have gained a cheerleader in me, and would recommend anyone else in the market to stop here first ! More
The first and last stop! I decided I wanted to trade my current car in on a new model. I went to Star Pontiac in Easton. From the moment I walked through the door it was a w I decided I wanted to trade my current car in on a new model. I went to Star Pontiac in Easton. From the moment I walked through the door it was a wonderful experience. The front desk receptionist was very pleasant and helpful. I was introduced to Marcos, my sales rep. Marcos was very experienced with the car I wanted to purchase. Marcos made everything so easy. Even Mark in financing made the experience so wonderful. I cannot say enough about Marcos. He was so confident I was going to have the car I wanted. I could not have asked for a better experience in buying a new car. This dealership is A++ . Keep up the good work. More
exceptional service from start to finish Marcos was fantastic! We had a challenging deal and with many variables and he made it an extremely smooth and enjoyable process! He ultimately got us Marcos was fantastic! We had a challenging deal and with many variables and he made it an extremely smooth and enjoyable process! He ultimately got us in the exact vehicle we wanted at the price and terms we needed. I would highly recommend Marcos and Star GMC for friends and family. More
Go there! Dave Patino is the reason I leased a Buick at Star. He is courteous and knowledgeable. He showed great patience with me as an undecided buyer. He was Dave Patino is the reason I leased a Buick at Star. He is courteous and knowledgeable. He showed great patience with me as an undecided buyer. He was concerned with my satisfaction. I met with other sales members in the process including the owner who is hands on, all friendly and amenable but Dave cinched the deal. I recommend the Star dealership and if you stop there ask for Dave. I purchased a pre-owned car from Star eight years ago. A great car. The service dept. is excellent. More
Horrible customer service & body shop Dealership took my certified 2014 truck the end of March to repair damage to my door, was there when I bought the truck. They also were to fix my door Dealership took my certified 2014 truck the end of March to repair damage to my door, was there when I bought the truck. They also were to fix my door panel, damaged at a previous service visit, fix heated seats, and change wheels under warranty. After over three weeks I finally received my truck back. First I will start with the fact that the wheels were placed on wrong, left front on the right rear and so on. They were clearly marked and anyone who knows about used radial tires you can not switch them around like that. Second the truck was a mess. Compound was all over the weather strip around windows, on the bed liner and cover, even inside on the leather seats. The new wheels had a film, probably from putting tires on, all around. The truck was filthy. You would think after that long of having the truck they would clean everything off. Lastly the body work was so bad. I can not believe the dealership would even do such a bad job and let the truck out of the body shop. You can actually see the sanding marks, the Orange peel in the paint is extremely noticeable. I can go on and on, it made me sick I wanted to drive it straight through the showroom windows. I took it to a local auto body shop who stated that it looked like neglect and the fact it was released to the customer looking like that was unbelievable. On top of all that the dealership asked for me to pay for it before giving me the keys. I took plenty of pictures and currently talking to a lawyer, this is ridiculous. Do not go here!!! More
Derrick is your car buyer's DREAM! On April 16, 2015, my husband and I had the honor of purchasing a car from Derrick at Star Buick GMC. He was friendly, kind and honest. We had purch On April 16, 2015, my husband and I had the honor of purchasing a car from Derrick at Star Buick GMC. He was friendly, kind and honest. We had purchased a car from him in 2006 and we were THRILLED to hear he was still a part of the Star family. His sales pitch is honest, friendly and nonjudgmental. He listens, he understands and he HEARS what you want in a car and your budget. He works closely with you to find the right options for your family and for your wallet. We could not have been happier with the deal we ultimately worked out with him. He spent almost an hour with me, going over the options in my car, setting up our OnStar account and making sure I was comfortable in the car before I drove off the lot. His easy going, friendly nature made it a wonderful overall experience. Thank you, Derrick! We love our new car! More
Want Easy? Go to Star! My wife and I were looking to trade in our current vehicle for a like model that was newer and had a warranty. I went in to take a look at one and Der My wife and I were looking to trade in our current vehicle for a like model that was newer and had a warranty. I went in to take a look at one and Derrick greeted me within 5 minutes of being on the lot. We test drove it and then went in to get down to business. Greg was great in explaining the deal and the numbers. Mark sealed the deal with getting us a great rate. All of these individuals came together as a TEAM to get the job done. We were very, very close to signing a deal at a nearby dealership for a NEW CAR, but we chose to stay with Star for the used vehicle. Derrick stayed in constant contact with me via text as I was at the other dealership and talked me into coming back into Star. EXCELLENT SERVICE! As I was sitting at his desk, his co-workers were all very friendly and helpful. They all laughed and made the situation less stressful as it is in some dealerships. I will be telling everyone I know that is looking to purchase or lease to check out Star! We will be returning in 3-4 years to trade this in and get something new! Great Job gents! More