Star Hyundai

Positive Experience Oil change service was a reasonable one hour wait...Customer Waiting area clean & coffee offered with large screen TV offered...Thursday discount issu Oil change service was a reasonable one hour wait...Customer Waiting area clean & coffee offered with large screen TV offered...Thursday discount issued for $5.00 More

Excellent experience from beginning to end I just purchased a Santa Fe Limited 2.0 from Star Hyundai. Before doing so, I shopped many other dealers within a 20 mile radius and Star Hyundai was I just purchased a Santa Fe Limited 2.0 from Star Hyundai. Before doing so, I shopped many other dealers within a 20 mile radius and Star Hyundai was the ideal dealership for my purchase. The entire staff at Star Hyundai far exceeded expectations, most notably; Zachary Lintz, General Sales Manager, Philip Robinson, Sales Manager, Ed Thornton, Service Manager, Mark Stechel, Salesperson who ably assisted with the tech make-ready & vehicle delivery, and Tommy Tong, Salesperson who introduced me to my new vehicle and provided a very helpful test drive and was extremely resourceful through closing. Star Hyundai is comprised of highly competent and compassionate sale's and finance personnel who work tirelessly to provide a high standard of customer service. It is without reservation that I highly recommend Star Hyundai and will remain a loyal customer in the future. More

Good work and customer service reps were very helpful. The customer service rep was very professional and courteous. Her name is Dolly Rivera. The mechanic who did the job, his name is Mr. Lint and he d The customer service rep was very professional and courteous. Her name is Dolly Rivera. The mechanic who did the job, his name is Mr. Lint and he did a very good job. More

Amazing staffs! Rep. Sean Han- he is so friendly and keen, explained everything in detail. Thank you so so much! I would definately be back in the future and recommen Rep. Sean Han- he is so friendly and keen, explained everything in detail. Thank you so so much! I would definately be back in the future and recommend to everyone to Sean. More

service refuses to fix daughters car Sep 3rd 2019 My daughter just bought a 2014 Hyundai Tucson from Star Hyundai in June. She has had problems with the brakes squeaking and getting wors Sep 3rd 2019 My daughter just bought a 2014 Hyundai Tucson from Star Hyundai in June. She has had problems with the brakes squeaking and getting worse. She brought it into your dealer STAR 3 times, and now you have the nerve to tell her. Because they are aftermarket brakes you will not fix it. You certified and sold her the car with those brake. Now you want her to pay for it to be fixed, on a car bought about a 3 months ago. What kind of pre-certification program do you have? I was about to go to you, to buy a car, after my Subaru just got totaled last Sunday. But I will be dammed if you can't stand by a product you sell. You can give her all the loaners you want. What good is it, if you refuse to fix the car and give her some BS excuses. lets not forget about the creaking noise from the rear, that you say your going to fix. But you had the car, and you didn't take care of it today 9-3-2019, while it was there. My daughters first car, and tight on money. Now I am going to the BBB and start to put in for the lemon law. If this is not resolved. PUT NEW BRAKES ON THE CAR. It's not like she drove it 40,000 miles. She been complaining from the first week she got the car. How many times has she taken it back to you now 3 times? She got your bumper to bumper warranty 100,000 miles? I understand NORMAL USE of certain parts including brakes may not be covered. BUT this is far from it being used when bought from your dealership to be considered her fault. 50 yrs has a mechanic including a Journeyman before going to FDNY. I owned my own stations. Trust me if I was able to I would fix it. But after my injuries on 911 I have no way to work on cars. More

New car lease Salesmen great Very knowledgeable We’re right on when car would be ready Gave me different options for a car Told me when car would be ready W Salesmen great Very knowledgeable We’re right on when car would be ready Gave me different options for a car Told me when car would be ready Went back and had a short wait for car Second time leasing a car with star More

Excellent personal service Wasn’t sure about the Genesis G70s Met with Sales consultant Lorenx Jacques who from the start took me for a test drive he was clear patient with Wasn’t sure about the Genesis G70s Met with Sales consultant Lorenx Jacques who from the start took me for a test drive he was clear patient with all my questions and concerns Next was staying in my budget That’s when Phillip Robinson sales manager Offered his assistance to help together we came upon an acceptable offer I am thrilled with the car and the experience from buying at Star hyundai a pleasure More

NEW SUV (HYUNDAI TUCSON) PURCHASE. I DON'T REMEMBER ALL THE NAMES OF THE SALES PEOPLE THAT HELPED ME, BUT EVERYONE WAS FRIENDLY AND INFORMATIVE. ALL MY QUESTIONS WERE ANSWERED AND THE S I DON'T REMEMBER ALL THE NAMES OF THE SALES PEOPLE THAT HELPED ME, BUT EVERYONE WAS FRIENDLY AND INFORMATIVE. ALL MY QUESTIONS WERE ANSWERED AND THE SALESMAN WORKED WITH ME TO COME UP WITH A PAYMENT PLAN THAT I COULD LIVE WITH. (THAT WAS AND ALWAYS HAS BEEN A TOP PRIORITY WITH ME, WHEN IT COMES TO NEW CARS) LOVE THE SUV SO FAR AND HOPE TO GET MANY YEARS OF ENJOYABLE DRIVING OUT OF HER. WILL RECOMMEND STAR TO MY FRIENDS. More

Star Hyundai I purchased a 2020 Palisade and had a wonderful experience... I would DEFINITELY purchase another vehicle from Star Hyundai. Justin, Tommy and Lauren I purchased a 2020 Palisade and had a wonderful experience... I would DEFINITELY purchase another vehicle from Star Hyundai. Justin, Tommy and Lauren were super friendly, helpful, and attentive to my needs as a consumer. Everything was transparent, from making an offer to heading to the back for financing options. I have never had such an easy, transparent experience obtaining a car. I was skeptical since my previous experience was with a large dealership I purchased and leased from since 1999, but I'm glad I made the switch to Star Hyundai. I HIGHLY recommend Star Hyundai to anyone looking to buy or lease a vehicle. More

Phil was awesome to deal with! Working with Phil was a great experience. He listened to my auto needs and recommended a vehicle that satisfied all my requirements. The price was g Working with Phil was a great experience. He listened to my auto needs and recommended a vehicle that satisfied all my requirements. The price was great and i felt confidant with my purchase.and never felt pressured into buying a vehicle that didn’t suit me. More