Star Hyundai

Santa Fe/ Andrew Lee Andrew Lee was very helpful and very knowledgeable, he didn't have to walk away to get the answer for me. He didn't try to hide nothing to the end, ev Andrew Lee was very helpful and very knowledgeable, he didn't have to walk away to get the answer for me. He didn't try to hide nothing to the end, everything was upfront, very honest. Leased a Santa Fe for my wife. We are very happy with the car and the service we got from the staff, especially Andrew Lee. Will definitely recommend to others and we will be a return customer. More

Underwhelmed Purchase experience Sales manager Philip was helpful, finance guy was vague and brief about warranty packages. Sales person was nice but he was not fully knowledgeable ab Sales manager Philip was helpful, finance guy was vague and brief about warranty packages. Sales person was nice but he was not fully knowledgeable about the cashiers check process to dealership and loyalty bonus was never given. More

Hyundai survey Jun park great salesman. Highly recommend him got me the price and he was handling everything every aspect of the process in a professional manner. Jun park great salesman. Highly recommend him got me the price and he was handling everything every aspect of the process in a professional manner. Will deffintely come back. Good job keep it up. By the way car is great. More

helpful everyone there is helpful to the max. the manager is good and they all tried to assist me in whatever way they could. I felt comfortable doing busines everyone there is helpful to the max. the manager is good and they all tried to assist me in whatever way they could. I felt comfortable doing business there. More

Bought new car Dealership was just outstanding and would go there over and over again!!!! I just want everyone to know they made the experience totally enjoyable!!!! Dealership was just outstanding and would go there over and over again!!!! I just want everyone to know they made the experience totally enjoyable!!!! Both Andrew and Sean presented the facts and we were out of the dealership in a timely fashion with a brand new vehicle!!! More

Pleasant New Car Purchase I'm very happy with the dealership & Mark Stechel as to the way I was treated. If I wasn't satisfied with the way I was treated, I would have gone to I'm very happy with the dealership & Mark Stechel as to the way I was treated. If I wasn't satisfied with the way I was treated, I would have gone to another dealership. More

New 2017 Tucson I had definite ideas about what I was looking for, and visited three big, glitzy Hyundai dealers in Nassau and Queens counties (NY), to no avail. The I had definite ideas about what I was looking for, and visited three big, glitzy Hyundai dealers in Nassau and Queens counties (NY), to no avail. Then I visited STAR HYUNDAI and was pleased that my salesman, Tommy Tong, was immediately able to put me into the Hyundai I had been seeking with the right terms. His expertise, energy and enthusiasm made me wish I had gone to STAR HYUNDAI ***first*** and saved myself a day of running around! More

Unsatisfied Customer The customer service I have received from Star Hyundai in Flushing NY is atrocious. I had sold my car in December 2016 and I had requested a cancellat The customer service I have received from Star Hyundai in Flushing NY is atrocious. I had sold my car in December 2016 and I had requested a cancellation of my extended warranty service which I had originally purchased with my car (2014 Hyundai Veloster). Vadeem (financing manager) first tells me I have to call Fidelity to cancel. I do so. Fidelity tells me that the dealership must cancel for me and that the only thing they can help me with is the information of what percentage of my policy is refundable. I call back Star Hyundai and inform Vadeem I would like my policy cancelled. He is rude, dismissive, and nonchalant about my request and hangs up on me before even confirming basic information necessary to process the request (Such as where my updated address is to send the check). I have to call back to give this to him. Now, it’s February. I’ve called every day for the last two and a half weeks to inquire as to where my refund is. I would have gone in person but Ive relocated out of state. He was unavailable EVERY SINGLE DAY and not once returned my calls despite the fact that I have left a message daily. Today I decided to call Fidelity since clearly your company’s customer service is nonexistent. They kindly inform me that Star Hyundai has never processed my request and that my policy is still active for a car THAT I SOLD IN DECEMBER. I call back to speak with a manager and guess what, no apology, no explanation - we’ll process it now. I WILL NEVER IN MY LIFE PURCHASE ANOTHER CAR FROM THIS COMPANY OR ENDORSE IT. More

excellent Everyone at Star was professional and polite. They helped me understand my options and explained everything about the car so I was comfortable and exc Everyone at Star was professional and polite. They helped me understand my options and explained everything about the car so I was comfortable and excited to make my purchase. They were a pleasure to work with. More