Star Hyundai - Service Center

Add add add Much too long for an oil change if I had an appointment appointment More

I love the service bayside genesis service gives, this is my fourth car from Hyundai and been in many service center in New York City. my fourth car from Hyundai and been in many service center in New York City. More

Service was terrible. Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listen Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listens to the clients but others don’t. When I asked the questions the guy I think he is the general manager he wasn’t even pay attention to what I said and keep saying no. Mechanics are very rude also. More

Jessica the service advisor was fantastic and went above and beyond to provide the best customer service she could. Should be commended. I was coming from out of town from another dealership and I had a b and beyond to provide the best customer service she could. Should be commended. I was coming from out of town from another dealership and I had a bit of an emergency and she provided above excellent customer service to make me feel comfotable and to get me in and out of there in the fastest time which she did. I really appreciated all of her efforts. More

I had a bad experience at this star hyundai service center last year in March 2024. center last year in March 2024. More

Great service you should give Jessica a raise thank you very much Stephen a shack very much Stephen a shack More

I didn't work with or speak with Jessica (as far as I know). The only service I needed was the installation of the mud guards that were ordered as part of the original purchase. The were installed pret know). The only service I needed was the installation of the mud guards that were ordered as part of the original purchase. The were installed pretty quickly on a Saturday. The Salesman Raza and Manager Phil were incredibly nice, especially since I had mistakenly thought that they had not given me the back tray. I was looking for the plastic mat for the hatch space. The carpeted side was showing and it blended so well into cover for the spare tire that I thought it was missing. I was pretty unpleasant about it. They kept their cool and I am truly sorry for that incident. If I were going o purchase another car I would definitely go back here for another one. I love my new Kona. More

Easy to get an appointment, Prompt and couteous service. Convenient location. Addressed my issues. Thanks Convenient location. Addressed my issues. Thanks More

I had an 8:40am appointment and wasn’t seen until around 9:45am - all they had to do what take a photo of my car to send to corporate due to a warranty. Over an hour just for that! I don’t know why I had to 9:45am - all they had to do what take a photo of my car to send to corporate due to a warranty. Over an hour just for that! I don’t know why I had to make an appointment for them to completely disregard it. Very disrespectful to waste peoples time. Also, the agent Brittney was completely rude. More

Opted to wait for my car. Was out of service center within an hour and half. Was out of service center within an hour and half. More