JESSICA SANTANA
JESSICA SANTANA at Star Hyundai

JESSICA SANTANA

SERVICE ADVISOR

Star Hyundai

201-16 Northern Blvd
Bayside, NY 11361

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4.5
890 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

11 yrs, 6 mos

Languages Spoken

English English

4.5

890 Reviews

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890 Reviews of JESSICA SANTANA

June 18, 2026

Dealership Rating
Employee Rating

JESSICA AND JAMES ARE GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT More

by JYoun
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Stechel, DIANA LLAJCEVIC, IMRAN PARDHAN , JAMES YOUN

June 08, 2026

Dealership Rating
Employee Rating

I have been using this service center for years! !!They have amazing customer service and knowledgeable staff!! More

by SARIFR1
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2026

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Very poor customer service. Waiting room has no A/C when it was 90 degrees outside. More

by Will
Service Price Transparency
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Recommend Dealer
No

June 04, 2026

Dealership Rating
Employee Rating

Excellent Sales and Service Experience I had an outstanding experience at this dealership. Phil Robinson provided exceptional customer service from start to finish. He was professional, knowledgeab More

by malaramdass08
Service Price Transparency
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Recommend Dealer
Yes

May 28, 2026

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Employee Rating

All is well made my appointment a month ahead of time the day of I drove straight in. They took care of my car less than an hour. Reviewed some problems on my car which I needed to get repaired. Took care of More

by MANAGERLGA
Service Price Transparency
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Recommend Dealer
Yes

May 27, 2026

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Thank you for servicing my vehicle with the time Jessica Santana noted when I spoke with her. More

by LMD68PL
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Recommend Dealer
Yes

May 14, 2026

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They are not professional enough. They need do to better job with communication and keeping their words. They treat you like you are servicing your car for free and they are paying fo More

by CHOWDHURYAKASH042
Service Price Transparency
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Recommend Dealer
No

May 14, 2026

Dealership Rating
Employee Rating

The staff in the dealership is amazing, Omer went above and beyond to find me the exact car I was looking for. Everyone else was also very helpful and stepped in during the process. Our experience here was More

by HM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Robinson , Omer

May 11, 2026

Dealership Rating
Employee Rating

Excellent customer service and Jessica in service department is great! The only issue was the wait time over a week to get car back. Too long a wait to have car returned and no loan out car rental o More

by AMOUR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: IMRAN PARDHAN

May 01, 2026

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Employee Rating

Service was fast and everything went well, as for Jessica Santana she is the best. I was in and out within hour and half. She should be employee of the month every month. More

by rpanepintosr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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