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Star Hyundai - Service Center

Bayside, NY

4.2
1,282 Reviews

1,282 Reviews of Star Hyundai - Service Center

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September 13, 2024

I had an emergency need, and Jessica in Customer Care got me in right away, and the problem was solved within a couple of hours. Thanks, Jessica! More

by JRFMFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

The service was excellent. There is nothing to complain about. Thanks to supervisor Jessica Santana. More

by GRJAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

GRJAIN responded

The service was excellent. There is nothing to complain about. Thanks to supervisor Jessica Santana.

September 02, 2024

My service and experiences with the service is ok jessica help me what my car needed but the wait time is longer than i though More

by snakeye1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

My service on Friday was appreciated, Ed and his team were professional and informative. Thank you! My Santa Fe is a great truck and Star treats me well, from Zac, Simon, Ed and the entire Stars team!!! More

by LMD68PL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed! Five Stars!!!!!
August 31, 2024

The wait time is ridiculously excessive even with an early morning appointment. No complaints overall with the actual service. Very courteous staff. More

by skcm0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

I Would not go back… I went in for one thing and they messed up another. More

by Gnieves6945@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not here
August 30, 2024

too busy, too noisy, and need long time to make reservation. but people are great. More

by newjoseph1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I hope the powers that be are aware of how hard Jessica works. The day showed up for my appointment, there were several people out and she wore many hats that day. She didn’t skip a beat! My experience th More

by AILOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Jessica was such a darling. She assisted me immediately with attention to detail & was super friendly. More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Always such a pleasant experience working with Ed Thornton. He’s efficient and explains everything. Such a refreshing change to find a service center with such an effective staff! More

by CARD1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thornton
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