Star Hyundai - Service Center

A young lady named Jessica Santana helped me. Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was t Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was the reason for my high marks. Her follow up on the phone explaining what my car needed and when I could pick it up was spot on!! More

Service was good. Didn't wait to long..Service writer was Jessica was very nice. Didn't wait to long..Service writer was Jessica was very nice. More

A bit odd that I pull my car in and wait in waiting room. I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struc I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struck me as very odd. I was in and out in an hour which was way better than I expected. More

Visit to Hyundai Service Center Everything was good, I don't know the name but at the entrance I liked the friendliness of the person who accepted the car and Jessica don't know the name but at the entrance I liked the friendliness of the person who accepted the car and Jessica More

This service visit was a quickie -- I had a flat tire, came in without an appointment, they took my right in and fixed me right up! came in without an appointment, they took my right in and fixed me right up! More

Did not follow up on tire replacements. After I told them I had road hazard insurance. After I told them I had road hazard insurance. More

I could have had my tires done at Mavis for $141 less. Did I NO! Why? Because evertime I come to this service center I always had an outstanding stress free day. Plus I trust them and that goes a long Did I NO! Why? Because evertime I come to this service center I always had an outstanding stress free day. Plus I trust them and that goes a long way. More

Initial sales representative was not helpful and receptive. Sales representative on follow-up visit was very informative, professional and accommodating.. receptive. Sales representative on follow-up visit was very informative, professional and accommodating.. More

They are very considerate and helpful. They were generous towards me. It was a fast service. They were generous towards me. It was a fast service. More

Excellent service. Knowledgeable . Waiting area needs major update. Advisor knowledgeable and polite. Manager, Ed Thornton , helpful. Knowledgeable . Waiting area needs major update. Advisor knowledgeable and polite. Manager, Ed Thornton , helpful. More