Star Hyundai - Service Center

My car is burning oil I have the extended warranty and they said I have to pay $189 for a diagnosis. Never heard of this . The product is defective (my car). I paid for warranty it is the responsibility o they said I have to pay $189 for a diagnosis. Never heard of this . The product is defective (my car). I paid for warranty it is the responsibility of the dealer . Am I wrong? Honestly I don’t have the $189 so I had to leave wo the dealership looking at my car. They seemed annoyed that I did not have the $. Sorry I actually work full time and did not expect to pay for dealer to look at my car which they made defective. Not happy and I give it zero stars not the 1 star I was forced to choose to continue this survey. More

My car was towed to the service center after noon, on Friday, February 23rd second time with battery malfunction and I got car back only after 6 pm on Wednesday, February 28th. Friday, February 23rd second time with battery malfunction and I got car back only after 6 pm on Wednesday, February 28th. More

Very good service, on time, good mechanic knowedlege , answer all my question, happy about the result answer all my question, happy about the result More

clean,courteous, professional . i did not have a appointment when i came in but Jessica made one asap .when work was done Evelyn explained to me that all the work was done that i a i did not have a appointment when i came in but Jessica made one asap .when work was done Evelyn explained to me that all the work was done that i asked to be done ,,very professional More

Great customer service. All of the staff there were honest and reliable. Would highly recommend All of the staff there were honest and reliable. Would highly recommend More

Friendly and communicative. I was really, really, really, really, really, really, really, really, really, really happy yo hey my car back. I was really, really, really, really, really, really, really, really, really, really happy yo hey my car back. More

Waiting time is too long for regular maintenance check up. My appointment was 8:40am and done around noon. up. My appointment was 8:40am and done around noon. More

I’m very satisfied with the work Evelyn was very helpful. She listened to my needs and I believe that this time the work was done property. She listened to my needs and I believe that this time the work was done property. More

I bought a car from this dealership this past weekend. The gentleman who sold me the car, Philip Robinson, was a pleasure to deal with. He was fair with the price and the numbers for my tradein. He too The gentleman who sold me the car, Philip Robinson, was a pleasure to deal with. He was fair with the price and the numbers for my tradein. He took his time and showed me how to work all the gadgets in the Genesis that I purchased and was very knowledgeable. He even took care of contacting my insurance agent and transferring the coverage from my trade-in to the new car. Charlie, the business manager, was also professional and a pleasure to deal with. He set up my financing at a competitive rate (the incentive rate) and made the process smooth and painless. I would recommend this dealership. More

I had a nail in my left tire, I was able to get an appointment, and they took care of it with ease. The staff will help you in whatever questions you may have, thank you Hyundai! appointment, and they took care of it with ease. The staff will help you in whatever questions you may have, thank you Hyundai! More