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Star Hyundai - Service Center

Bayside, NY

4.2
1,265 Reviews

1,265 Reviews of Star Hyundai - Service Center

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February 18, 2025

Jessica, is the top number one service manger i ever had to deal with. Never had trouble, i been driving cars since i am 16, I am now 79!!!!!!! More

by Stuschu123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Communication A+. Service Advisor, Jessica Santana an asset to Star Hyundai communicating with us & keeping the office running smoothly. Waited long time for car to be More

by dianany44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
IMRAN PARDHAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Keep bringing my car in for the same serious problem. Each time they tell me its fixed and it isnt. Then she gets an attitude. More

by wineman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

I’ve been servicing my Santa Fe here since I purchased it and have always received excellent service. Jessica is one of the service advisors and she is the best. It’s always a pleasure to work with her. More

by NEMRAC614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Wonderful experience. Very professional and accommodating from making the appointment to the delivery of the car More

by JACK.FRUCHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Kind excellent want to recommend want fo come back happy with service happy with reasonable servive rate More

by hkim4852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Star Hyundai service is an excellent shop with a friendly and knowledgeable staff who resolve issues efficiently and promptly More

by wklee434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Amazing customer service! I had visited another dealer whose prices were astronomically higher and didn’t even try and work with me. Star Hyundai asked what I was looking for More

by Neller.Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calogero was so accommodating!
January 20, 2025

Service was as expected but I have a question,came there to drop off vehicle which took 45minutes,thought drop off meant what it says,don’t want to sit in waiting room for 45 minutes for”drop off”.Thanks More

by fd3851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stechel
4.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
4.0
This rating includes all reviews, with more weight given to recent reviews.
DIANA LLAJCEVIC
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

All around bad experience, my car was out of commission for almost 3 months while they were trying to get parts. I have my service advisor hang up on me when I asked to speak to the manager. The list goes More

by tpagnozzi01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed, who is the service manager trying to help, but this entire dealership is out of control, should be closed and start over