Star Hyundai - Service Center

Excellent service and professional organization. Very grateful for the great work! I appreciate the diligence. Very grateful for the great work! I appreciate the diligence. More

Everything was good when I got there. Pickup was a bit slower. The agent checked me out well. But then I waited about 20 mins for someone to bring me the car Pickup was a bit slower. The agent checked me out well. But then I waited about 20 mins for someone to bring me the car More

I had both headlights on my vehicle replaced last year November 2022. This morning when I drove to work, one of the headlights was low. I called Hyundai to ask what’s going on and shouldn’t the headlights November 2022. This morning when I drove to work, one of the headlights was low. I called Hyundai to ask what’s going on and shouldn’t the headlights last for more than a year? I was told that because the car mileage is over $12,000 I would have to pay to get the headlights changed. Y’all a bunch of thieving xxxxx of there!!!!! More

Cash customer fist fix recall 1 hour job 3 1/2 hours waste Very Bed waste Very Bed More

I took my car to the service department on Pigeon Meadow Road on a Friday morning for scheduled work. I expected to be there for a while but the work was completed sooner then I expected and I was able to s Road on a Friday morning for scheduled work. I expected to be there for a while but the work was completed sooner then I expected and I was able to sit and complete work while I waited. My service contact, Jessica Santana, was very professional, to the point and as always a pleasure to work with. She does her best to keep the customer informed and the price is never more than she quoted prior to completion of the work. More

The place is rundown and poorly staffed. An employee named Evelyn does a decent job An employee named Evelyn does a decent job More

Had a 3pm appointment for an oil change, tire rotation and state inspection. I wasn’t out of there until 5:30pm. Beyond unacceptable how long it took. Once my prepaid maintenance is up, I won’t ever be co and state inspection. I wasn’t out of there until 5:30pm. Beyond unacceptable how long it took. Once my prepaid maintenance is up, I won’t ever be coming back here for service. More

The worst. Your service center is a dump. Took 4 hours oil change tire rotation Your service center is a dump. Took 4 hours oil change tire rotation More

Jessica the service advisor is absolutely the best. She was very professional and excellent to deal with. Her customer service skills and experience was the best. In my opinion she should be the manage She was very professional and excellent to deal with. Her customer service skills and experience was the best. In my opinion she should be the manager. More

This review is for the Star Hyundai service center, not for the dealership. Service center is appallingly small and dirty. Only 8 seats in waiting area, which was overflowing with customers who had to stan for the dealership. Service center is appallingly small and dirty. Only 8 seats in waiting area, which was overflowing with customers who had to stand outside in the rain and wait. One bathroom and toilet for everyone. Rosie at the front desk is nasty, obnoxious, and rude, and should be fired. Air quality in waiting room is very bad: the stench of fumes is overwhelming. Had 11 AM appointment for minor, routine service. They didn't start work on my car until after 2 PM. They book too many customers at once. No employee gave any updates. I had to seek out workers and ask for information. Getting any information from them was like pulling teeth. More