Star Hyundai - Service Center

The representative, Ms,Shela, provided counseling with great kindness. She explained the parts and services honestly and diligently, treating it as her own work. This greatly helped me make the right choi great kindness. She explained the parts and services honestly and diligently, treating it as her own work. This greatly helped me make the right choice. I am grateful to Ms,Shela for her assistance. More

Very kind, sweet and they did a great service. They have suca a nice and good attitude. They have suca a nice and good attitude. More

Very professional. Had me in and out. Jessica the girl who took care of me was very professional and pleasant to work with. Had me in and out. Jessica the girl who took care of me was very professional and pleasant to work with. More

No comment but I will say Simon. Who is my dealer and Jessica? Who is my mechanic are the best people that I will? And will go to And trust Who is my dealer and Jessica? Who is my mechanic are the best people that I will? And will go to And trust More

Appointments take a month or more to make online. Several cases of paperwork are an eye sore in the middle of the waiting area. It's a bit far from my house. No refreshments like donuts or sandwic Several cases of paperwork are an eye sore in the middle of the waiting area. It's a bit far from my house. No refreshments like donuts or sandwiches or candy/soda machines available for the customers waiting. Charges a lot for labor and parts. Chairs are comfortable and TV is a big flat screen with cable. Advisor is nice, professional, and accommodating. Long wait times. More

Doesn’t service electic. Poor service when bought from other dealer. Kept car to long Poor service when bought from other dealer. Kept car to long More

The staff was friendly and very professional. Any questions I had was answered in a friendly manner. Any questions I had was answered in a friendly manner. More

Jessica is fantastic as well as the staff. Waits are long in a cramped space but think this because they are a popular dealership and serve many. I was dismayed, that the free breaks I was t Waits are long in a cramped space but think this because they are a popular dealership and serve many. I was dismayed, that the free breaks I was told I was entitled to, cost me $375.00. The explanation was that the brakes were free but not the liners. This is misrepresentation and I feel I should be reimbursed. This was truly disappointing, but because I want to drive a 100% safe vehicle I felt forced. More

Jessica is great and deserves highest marks but the facility itself is not well suited for customers. It is cramped, old and does not reflect well on Hyundai. facility itself is not well suited for customers. It is cramped, old and does not reflect well on Hyundai. More

It takes more than a min to to get an appointment for a routine service checkin (part of warrant on new car). Then they make you wait more than 45 min just to see a service rep. I expect to be able to make routine service checkin (part of warrant on new car). Then they make you wait more than 45 min just to see a service rep. I expect to be able to make an appointment in a reasonable time; drop my car off and speak with a service rep quickly, and then leave so they can take care of the car and I can take care of things on my plate. I don’t want to sit around waiting. And this is the third or fourth appointment in a row (all routine appointments on a new car) where this has happened. I would not buy a car from them again. More