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Star Hyundai - Service Center

Bayside, NY

4.2
1,264 Reviews

1,264 Reviews of Star Hyundai - Service Center

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December 31, 2022

Waited 4 hours & had Appointment Terrible experience Terrible day All customers upset sitting and waiting… More

by LITTLENECKCHRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Lintz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stechel
2.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
3.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
DIANA LLAJCEVIC
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t speak to all these people
December 31, 2022

I was never notified my car was ready. Had to wait on hold for 15 min before the shop closed to find out it was ready. The shop claimed they called me but they did not. They also recommend More

by dguags215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

This was the worst experience that we have ever had at dealership. They were rude, unhelpful and they act as if they are doing you a favor. More

by goldmannm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Lintz
1.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
3.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2022

The dealer service did very well restarting my TPMS. However, a few weeks before I brought my car in the SOS light appeared on my mirror. Every time I tried to turn it off a message and phone number app More

by COLUCCIRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2022

Went for service and they did nothing. They didn’t refill my window washer fluid or even put air in my tires. Place is a joke More

by hmsheppard3690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

The service sucks didnt finish my work waiting 5 hours stills not finish my car recalls More

by snakeye1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

Long waits. Had an appointment and still waited over 2 hours for an inspection and oil change More

by TYCRU12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
December 14, 2022

Horrible service. Waited 3.5 hours for a simple oil change and wiper blade’s replacement. No loaner, no valet service. Absolutely unacceptable. More

by SAMAMERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

Staff was friendly and professional. Answered my questions concerning car maintenance. Estimated completion time was accurate. More

by dasme2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

They did everything they said they would in the time frame they said . they told me everything that needed and was done to my car.They picked me up when the care was finished and Matt was very very nice More

by nascar873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
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