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Star Hyundai - Service Center

Bayside, NY

4.2
1,279 Reviews

1,279 Reviews of Star Hyundai - Service Center

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February 04, 2023

Service provided by staff was quick, I was in for a recall so the whole process was explained to me and my vehicle was dealt with in a professional manner. More

by amaanamir011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

This is the worst service department in my thirty years of experience and interaction with a service department. Purchasing is OK...but servicing is terrible. The theory...to purchase based on the service More

by RAMEA232
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRIAN SUE
February 03, 2023

I wrote review several times if this doesn’t work I will not answer . Short version guys were great. More

by minandnick
Recommend Dealer
Yes
Employees Worked With
Simon Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lorenx jacques
January 30, 2023

Danielle Turner was extremely helpful, patient and understanding. Matt the manager stood behind his commitment and provided the service he promised. All the employees and staff were very professiona More

by CFINNEGANV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Turner and Matt get five stars
January 30, 2023

Prices are too high on labor and parts and offer no discounts/coupons. Wait time is a bit long. No refreshments in the waiting area. Staff is very nice though and quality of work is good. More

by MOJR2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

The Customer service is good and the staff is knowledgeable as well, good experience, will go back More

by antpate40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

I would give 5 stars but the location is hard to find and cramped. The people are excellent. More

by pdpilch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

This was an terrible experience. I left work early to have a seatbelt recall and 1st oil change completed. When i arrived I was told the recall needed 4-5 hours and I had to leave my More

by sixtalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Great service and everything else, etc , etc. .Danielle and Matt are great and provied excellent service More

by antpate40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle and Matt
January 14, 2023

THE SALES STAFF WERE POLITE, PROFESSIONAL AND PROMPT. EXCELLENT SERVICE. A KNOWLEDGEABLE SERVICE & SUPPORT STAFF More

by madgolfer2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lorenx jacques, BRIAN SUE
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