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Star Hyundai - Service Center

Bayside, NY

4.2
1,278 Reviews

1,278 Reviews of Star Hyundai - Service Center

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January 06, 2023

This dealer's service department is the worst I have ever experienced in over 40 years. They rarely returned phone calls, or kept me up to date, and held my car for weeks and weeks. Claimed the issue was fix More

by howard14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

I brought the car in for an oil change, recall issue and an inspection. The first two were taken care of and I had to leave the car for 2 extra days for the inspection. The inspection was never done a More

by clamman32
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lorenx jacques
January 02, 2023

Wait very long time 6 hrs. For changing oil and filter ( appointment at 11am - 5pm More

by JOMYUTH_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2023

The NYS inspection machine was not working, so I had to go in search of another place to have the inspection done. Otherwise, service was great as usual for me. More

by johnowebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

Waited 4 hours & had Appointment Terrible experience Terrible day All customers upset sitting and waiting… More

by LITTLENECKCHRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Lintz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stechel
2.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
3.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
DIANA LLAJCEVIC
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t speak to all these people
December 31, 2022

I was never notified my car was ready. Had to wait on hold for 15 min before the shop closed to find out it was ready. The shop claimed they called me but they did not. They also recommend More

by dguags215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

This was the worst experience that we have ever had at dealership. They were rude, unhelpful and they act as if they are doing you a favor. More

by goldmannm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Lintz
1.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
3.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2022

The dealer service did very well restarting my TPMS. However, a few weeks before I brought my car in the SOS light appeared on my mirror. Every time I tried to turn it off a message and phone number app More

by COLUCCIRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2022

Went for service and they did nothing. They didn’t refill my window washer fluid or even put air in my tires. Place is a joke More

by hmsheppard3690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

The service sucks didnt finish my work waiting 5 hours stills not finish my car recalls More

by snakeye1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
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