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Star Hyundai - Service Center

Bayside, NY

4.2
1,264 Reviews

1,264 Reviews of Star Hyundai - Service Center

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December 10, 2022

This was a very stressful. My husband lost his car key. It was nice to know that the person I spoke to on the phone about it was the same person who handled my order for a new More

by mhok821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

The repairs were NOT complete/performed correctly. The driver side seat lumbar was broken and the dome light button was broken. The service department ordered a new a new lumbar but that did NOT fix More

by spiroelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRIAN SUE, Seon Han, brian lee
December 07, 2022

I like the details of the issues I was giving nice interactions with service agent assign to my car Thanks More

by RAYANT11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

Shabby and disorganized is the best description of the experience. For a luxury brand car the facilities are low end in terms of comfort and amenities, Even the location of the service facility is inconve More

by NHRDS
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

The experience was marked with a team of professional people who were extremely knowledgeable in their fields of expertise. The service manager was extraordinary More

by RUSS7SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Friendly, efficient, easy to communicate with, feels like personalized service. I recommend them to anyone. More

by JRFMFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
November 30, 2022

This dealer is the best. The manager Mr. Zach Lintz is very professional and he has the best customer service skills. He really goes above and beyond to ensure his customer i More

by ag5983
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2022

I went in for an oil change at 0800am and I didn’t get my car back until 1pm.. how long does it take for an oil change for tire rotation? Apparently half day for star Hyundai service! More

by Star Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

Worst dealer ever ! !! If I can give 0 stars I would. Everything that can go wrong ….HAS! More

by a.arroyo30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

They said that it was a dead fish head on the engine and they want to charge $700 to clean up . More

by MARISALECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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