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Star Hyundai - Service Center

Bayside, NY

4.2
1,277 Reviews

1,277 Reviews of Star Hyundai - Service Center

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December 14, 2022

Horrible service. Waited 3.5 hours for a simple oil change and wiper blade’s replacement. No loaner, no valet service. Absolutely unacceptable. More

by SAMAMERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

Staff was friendly and professional. Answered my questions concerning car maintenance. Estimated completion time was accurate. More

by dasme2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

They did everything they said they would in the time frame they said . they told me everything that needed and was done to my car.They picked me up when the care was finished and Matt was very very nice More

by nascar873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
December 10, 2022

This was a very stressful. My husband lost his car key. It was nice to know that the person I spoke to on the phone about it was the same person who handled my order for a new More

by mhok821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

The repairs were NOT complete/performed correctly. The driver side seat lumbar was broken and the dome light button was broken. The service department ordered a new a new lumbar but that did NOT fix More

by spiroelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRIAN SUE, Seon Han, brian lee
December 07, 2022

I like the details of the issues I was giving nice interactions with service agent assign to my car Thanks More

by RAYANT11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

Shabby and disorganized is the best description of the experience. For a luxury brand car the facilities are low end in terms of comfort and amenities, Even the location of the service facility is inconve More

by NHRDS
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

The experience was marked with a team of professional people who were extremely knowledgeable in their fields of expertise. The service manager was extraordinary More

by RUSS7SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Friendly, efficient, easy to communicate with, feels like personalized service. I recommend them to anyone. More

by JRFMFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
November 30, 2022

This dealer is the best. The manager Mr. Zach Lintz is very professional and he has the best customer service skills. He really goes above and beyond to ensure his customer i More

by ag5983
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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