1,265 Reviews of Star Hyundai - Service Center
They said my car needed work and they were looking at it but it was not in the shop. Out right lied about what work the car needed but it was not in the shop. Out right lied about what work the car needed More
Very attentive , friendly and thorough with the service the car needs. It's all communicated in detail.. the car needs. It's all communicated in detail.. More
Treated professionally and with courtesy by all the staff especially Jessica and the service manager. especially Jessica and the service manager. More
I made an appointment over the phone but nowhere to be found on the computer. The attitude of the receptionist was not good. found on the computer. The attitude of the receptionist was not good. More
No coffee or refreshments in the waiting room. I pointed out a potential future rust problem on driver's door hinge and car was returned with same condition visible I pointed out a potential future rust problem on driver's door hinge and car was returned with same condition visible More
We had a major issue with the car engine, due to a manufacturing fault. Since we depend on our car for pretty much daily life, having it out of service was a serious problem. Jessica and her assist manufacturing fault. Since we depend on our car for pretty much daily life, having it out of service was a serious problem. Jessica and her assistant Matthew went above and beyond to ensure we could continue with minimal inconvenience. Given that our financial situation does not allow us for a purchase or lease of a new vehicle, the fact that they managed to arrange the required parts was help on a level we cannot ever properly express our gratitude for. Jessica's and Matthew's professionalism and care that went beyond simple customer relationships ensured we will always recommend your place whenever the subject arises. Thank you so very much, Jerry N More
They told me they were looking at my car and it needed work but my car wasn't ever in the center yet Total outright lie work but my car wasn't ever in the center yet Total outright lie More
Appreciate the time spent to troubleshoot and try to identify the cause of the problem. identify the cause of the problem. More
Service personnel were very helpful and gave me the necessary information to successfully and quickly complete my tasks necessary information to successfully and quickly complete my tasks More
Besides the Manager Matthew being a joke and doing nothing to oversee staff. This location is atrocious to get any type of vehicle work done. No information provided on timeline, no updates on what is nothing to oversee staff. This location is atrocious to get any type of vehicle work done. No information provided on timeline, no updates on what is going on with your vehicle, and when you try to reach out to someone the game of hot potato starts. Hyundai should rescind their affiliations with the dealership and pursue a different alternative in the area. More