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Star Hyundai - Service Center

Bayside, NY

4.2
1,265 Reviews

1,265 Reviews of Star Hyundai - Service Center

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October 05, 2022

They said my car needed work and they were looking at it but it was not in the shop. Out right lied about what work the car needed More

by charliesteffen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Very attentive , friendly and thorough with the service the car needs. It's all communicated in detail.. More

by HANIFFA.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

Treated professionally and with courtesy by all the staff especially Jessica and the service manager. More

by JS51250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

I made an appointment over the phone but nowhere to be found on the computer. The attitude of the receptionist was not good. More

by jalum28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

No coffee or refreshments in the waiting room. I pointed out a potential future rust problem on driver's door hinge and car was returned with same condition visible More

by BOBBYO55LEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Tong
4.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

We had a major issue with the car engine, due to a manufacturing fault. Since we depend on our car for pretty much daily life, having it out of service was a serious problem. Jessica and her assist More

by JERRY1EAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew (Jessica's assistant)
September 26, 2022

They told me they were looking at my car and it needed work but my car wasn't ever in the center yet Total outright lie More

by charliesteffen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

Appreciate the time spent to troubleshoot and try to identify the cause of the problem. More

by JOYCE.SINGERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

Service personnel were very helpful and gave me the necessary information to successfully and quickly complete my tasks More

by BTUCKER99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2022

Besides the Manager Matthew being a joke and doing nothing to oversee staff. This location is atrocious to get any type of vehicle work done. No information provided on timeline, no updates on what is More

by Do not go here. Check their reviews.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Most of the employees listed do not work there. That is how bad turnover is.
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