Star Hyundai - Service Center

I came in last week with a bad battery and after calling 12-15 places, they had it here! I travel as a home-care provider and needed to get back to work however I didn’t have an appointment and was told to 12-15 places, they had it here! I travel as a home-care provider and needed to get back to work however I didn’t have an appointment and was told to come in expecting 2-3 hour wait because they had one battery left!!!. I was also told not to turn my car off or it would die so I was a wreck traveling from Harlem to Queens! I walked into this dealership with my Hyundai Venue for the first time noticeably “stressed out” that no one has this battery as it is out of stock or very difficult to find as I was in Manhattan at the time. Matthew Nattier, the General Manager actually put the battery in himself and I was in and out within a half hour. I offered money however he refused to take it and my car was under warranty. I was shocked at how accommodating and kind he was. I was mistreated that day in another car service place that could not help me so I was beyond grateful to him! I can’t thank him enough at how amazing he was!!! More

My last visit sucked, suck,suck, took my car in for 60,000 mile check and got it back with numerous new problems. Including my radio which still isn't working. 60,000 mile check and got it back with numerous new problems. Including my radio which still isn't working. More

Excellent service ,very friendly and helpful agents its always a pleasure every time i need to service my vehicle. always a pleasure every time i need to service my vehicle. More

Tommy is great at the dealership. Go to him if you want to buy a car. At the repair shop both Matthew and Jessica are very nice, professional and pleasant. Yes I am very pleased and a Go to him if you want to buy a car. At the repair shop both Matthew and Jessica are very nice, professional and pleasant. Yes I am very pleased and appreciate them. More

Not Bad, Coffee is Locations are Fantastic new car is good strong enough I am a proud of Star Hyundai. good strong enough I am a proud of Star Hyundai. More

My vehicle has been serviced in due time to my satisfaction. Booking of appointment was also easy. satisfaction. Booking of appointment was also easy. More

Everyone there is great. Unfortunately, repair parts are not available for another month. Not really the dealer's fault, however, it's not really great for business and giv Unfortunately, repair parts are not available for another month. Not really the dealer's fault, however, it's not really great for business and gives the Parts Dept a black-eye. More

Went for an oil change and tire rotation and I was out in an hour and a half and they didn’t try to push any unneeded services on me. an hour and a half and they didn’t try to push any unneeded services on me. More

Service Advisor Jessica S. Is such a sweetheart. Always courteous and explains everything to me and answers all my questions. This place is small and cozy. It could use mor Is such a sweetheart. Always courteous and explains everything to me and answers all my questions. This place is small and cozy. It could use more refreshments/snacks in the waiting area like some donuts, chips, cookies, fruits, or soda (they already have coffee and tea). Waiting times are reasonable to long. The chairs are comfy though. The appointments take about a month to get. I trust Hyundai service cause I know the parts and labor are of high quality for my Sonata car even if they are pricey. I have peace of mind. More

Mechanical department try to rob me, moving forward i will only focus on my services will only focus on my services More