Star Hyundai - Service Center

I was very impressed with Star Hyundai they were very Knowable of all models in their inventory there was no pressure to buy other products that I did not want and my service rep Russell Brown made myse Knowable of all models in their inventory there was no pressure to buy other products that I did not want and my service rep Russell Brown made myself and my wife feel like we were family More

Peter keeps me informed and explains everything The waiting area is pleasant and clean to sit . waiting area is pleasant and clean to sit . More

Friendly caring customer service. Excellent quality of work. I was very impressed with Star Hyundai knowledge of all models in their inventory. Excellent quality of work. I was very impressed with Star Hyundai knowledge of all models in their inventory. More

Dropped my car off at 10:30am. Did not get a call for the car until 5:17pm when the dealership closes at 5:30pm. And this is after I called twice starting at 4pm. I don’t understan Did not get a call for the car until 5:17pm when the dealership closes at 5:30pm. And this is after I called twice starting at 4pm. I don’t understand why an oil change would take 7 hours especially when I was promised that I would be called in a few hours. Few means 2-3, not 7. More

Service is great and staff is very polite waiting area was comfortable service is done on timely manner was comfortable service is done on timely manner More

Where should I begin? Every possible problem was encountered by me during 2 visits. I had problems with warning lights. My friend with the identical problem had it attende Every possible problem was encountered by me during 2 visits. I had problems with warning lights. My friend with the identical problem had it attended to I was told to download software and install it.there was (and is) an annoying rattle coming from the back seat. I was told the tech could not duplicate this problem. Second visit: this was for a factory recall.the parts were not in stock. I received a call asking me to schedule a return visit. I never got a confirmation for that visit.I called again. I was told to come in the next day. My car would allegedly be finished in one hour. Four hours later I was still waiting. This is only an overview of wjhat I experienced.if you want to hear the rest, I’ll write in a future post. More

Great customer service and very helpful with the questions I've had also very friendly questions I've had also very friendly More

So helpful and took our car in on time, had it ready in a timely fashion as well! timely fashion as well! More

They need to work on their communication. I understand they’re busy but I kept having to hunt people down to find out when my car would be ready. Otherwise they did good work, are super frien I understand they’re busy but I kept having to hunt people down to find out when my car would be ready. Otherwise they did good work, are super friendly and nice! Jessica is a fantastic service advisor! More

Thank god they have free coffee :) You can wait in the waiting area while car is being serviced waiting area while car is being serviced More