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Star Hyundai - Service Center

Bayside, NY

4.2
1,278 Reviews

1,278 Reviews of Star Hyundai - Service Center

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July 30, 2021

Car repair exceeded my expectations, my car was ready at the time promised, very good experience and will return for any needs in the future. More

by holrot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

Short staffed, long wait. They tried under the circumstances. Told one and a half to two hour wait. Turned into three and a half hour wait. More

by RCBORI62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

I’ve been going to this Bayside Star Hyundai dealer since 2004. That’s a total of three cars and they don’t disappoint. The service to my cars have always been outstanding. Be prepared to wait your turn and More

by DENACLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stechel
5.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thornton, BYUNGJU KIM, BRIAN SUE
Jan 19, 2022 -

DENACLIFF responded

Outstanding service. Very friendly and professional. Jessica the advisor, keep me informed of what was necessary for a one year old car. Thank you

July 27, 2021

Jessica is a great and such a kind person , mechanics kind of slacking making me bring my car back and forth. But great customer service. More

by raul.ibragimov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

ByungJu & Jessica were great at STAR Hyundai Service servicing a Genesis. ByungJu was very helpful on my first visit - parts were not available so he had to order them and he was fair and transparent in More

by k443432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BYUNGJU KIM
July 22, 2021

Seconds chance no go!Oil change, tire rotated ,state Seconds chance no go! Oil change, tire rotated ,state inspection. 10 am appointment, went home at 12:45. Technicians spend more time on the phones More

by dizzynot
Recommend Dealer
No
Employees Worked With
not sure
July 20, 2021

Always a positive experience at Star Hyundai service. Always a positive experience at Star Hyundai service. Professional, accommodating and fair. I always bring my car here and will continue to do so. Th More

by lheit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2021

My experience at star Hyundai was good. I went in for my first service on my 2020 Hyundai venue. It took over 2 hours but at least it got done. I can't complain. Everyone was nice. More

by ANEUDYEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thornton, BYUNGJU KIM
July 16, 2021

Jessica and the whole team were extremely accommodating and professional! I was very pleased with the customer service and thorough explanation on how to maintain quality care for my Hyundai. More

by gimondo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Staff goes above and beyond to help your car needs with thorough explanation of your next service visit. And explain what maintainence was done on day of visit! Wonderful!! More

by Sae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thornton, BYUNGJU KIM
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