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Star Hyundai - Service Center

Bayside, NY

4.2
1,280 Reviews

1,280 Reviews of Star Hyundai - Service Center

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February 10, 2021

Everyone was polite and helpful. The waiting area is clean and comfortable. The estimated time was accurate and quoted price was delivered. Pleasant experience at location More

by Beths287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Service advisor Jessica was excellent! She was friendly, professional and followed up as soon as she had the info. It was a pleasure working with her. More

by susansheena4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

Hyundai service was great except that ride wasn't available . Work was done in time as told. It would be perfect if you offer pick up and drop off service as well. More

by 2katekim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thornton, BYUNGJU KIM
February 03, 2021

The service department was very helpful and for a quick service too. For a unannounced appointment they treated me great thanks for everything that was done More

by petet088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

Motor vehicle person took way to long to complete my paperwork. Finance person seemed very impatient and gave me many forms to sign, not explaining any of them. He was also rude to my salesman. General More

by BXBOY6986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville-Russel Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BYUNGJU KIM
January 28, 2021

The BSD fault indicator was on. They reset it and changed the oil. The BSD fault light is back on and do is the check engine light. I'm bringing the car back in on Monday. I feel like I should have berm give More

by BGOLD50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thornton, BYUNGJU KIM
January 22, 2021

This was my first time at this particular service station. I have been a Hyundai owner for over 20 years now and my experience was quite positive. I was serviced at the time of my appointment. I paid More

by Jerry Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BYUNGJU KIM
January 16, 2021

Service Manager is a real professional. A good people person. Mr. Thornton goes out of his way to please the customers. You always get a good deal at Star Hyundai. More

by DHOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thornton, BYUNGJU KIM
January 12, 2021

Jessica was outstanding from start to finish. She handled my car from my first phone call to the time I picked up the vehicle. She’s always helpful when I bring my vehicles for maintenance or repair More

by L20MAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thornton, BYUNGJU KIM
January 09, 2021

Went for my 7500 miles service and it took 2 HOURS! 2 hours for just an oil change and tire rotation. The guy told me it will take less than 1 hour but nope. This is always my second time going here firs More

by gracehwang94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BYUNGJU KIM
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