Star Lincoln

Being a year out of college and looking for my first lease I often get treated like a kid while car shopping. This dealership was no exception. I find myself to be a pretty smart young adult being a C lease I often get treated like a kid while car shopping. This dealership was no exception. I find myself to be a pretty smart young adult being a CPA at a public accounting firm downtown. I called asking for a quote, if possible around 300 a month. The salesman on the phone quoted me for a MHz at 320 and said they could work on some more. This was 15000 miles a year for 24 months. I was even shocked at the price but took his word and came in after work. I did not recall the mans name so the greeter helped me. He lectured me about how I had bought my sports car at retail (obviously, how does a person buy cars wholesale) which I wanted to trade in and that most of the incentives were for ford owners or customers. His quote came to $464 for the same miles on the MHz and said this is probably why the salesman on the phone didn't give you his name. Is that a joke? Making a joke of the crazy quote and then sent me on my way. Needless to say I will never return and ford may have lost a young customer with a promising future. Anyone who does not want to be treated like you have to have lots of money or be the same age as the salesman may want to steer clear. Don't believe what they say on the phone. More

I've dealt with this dealership for many years now and one of the main reasons that I continue to go back is the service that I receive. I can mention many names because they have all touched my needs in one of the main reasons that I continue to go back is the service that I receive. I can mention many names because they have all touched my needs in some way (Tim,Doug,Barry, Dan, Richard, Hoot, Orlando,Kellie, and today most importantly Glenn Belgrave) I just took delivery on my new MKZ and was having a problem with getting the garage/condo gate remotes sync'ed with the visor buttons. Glenn came out to my house and sat with me for at least an hour and a half trying to help get the problem fixed which I'm happy to say is now working as it is supposed too. Glenn didn't even sell me the car but his dedication to customer service at Star Lincoln should not go unnoticed. After I believe 16 vehicles that I have leased/purchased through this dealership I continue to come back because service and customer relations are what makes this dealership tick! Oh, they also make a good deal!! More

Ask for Glenn Belgrave at Star Lincoln when you're ready to buy a car. He will help you zero in on the best fit for your needs. Since he took the time to match me up with the right car within my budget, I d to buy a car. He will help you zero in on the best fit for your needs. Since he took the time to match me up with the right car within my budget, I didn't have to waste my time "shopping". It all fit. The right vehicle, priced within my budget...call Glenn. More

Glenn is very professional and makes the purchase/lease experience so comfortable. He explains everything in simple easy to understand language. He makes sure before you leave the dealership that you under experience so comfortable. He explains everything in simple easy to understand language. He makes sure before you leave the dealership that you understand everything about the vehicle and service after the purchase. More

Glenn is the best. Great service, very helpful and excellent follow- up. You can count on Glenn to take care of you! I would recommend Glen. And Star for your next vehicle. excellent follow- up. You can count on Glenn to take care of you! I would recommend Glen. And Star for your next vehicle. More

Great service. They aim to please. Customer oriented. Very helpful. Don't miss the opportunity to be and work with friendly, helpful, hard working, responsive, personable, knowledgeable, understanding a Very helpful. Don't miss the opportunity to be and work with friendly, helpful, hard working, responsive, personable, knowledgeable, understanding and interested people while exhibiting a high degree of customer service. More