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Star Motor Cars
Houston, TX
646 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 646 reviews
May 03, 2024
Carlos is the best. Responsive and delivery the car as it promised. I can always trust his work . Responsive and delivery the car as it promised. I can always trust his work . More
by rose8chen
Verified CustomerEmployees Worked With
May 03, 2024
I have leased a Mercedes S class from Star every 3 years since 2013. David Colbert has been consistently helpful and prompt since the beginning, and he understands how to balance customer needs and prefere since 2013. David Colbert has been consistently helpful and prompt since the beginning, and he understands how to balance customer needs and preferences with those of Star Motor Cars. In other words, I feel well served! Chad the finance director is a one-off for his position. He is smart, driven, clearly wants to do good work for Star Motors, but also clearly tries to meet customer needs. If I owned a car dealership, I would hire that guy as my finance director, and ask him to look around my dealership for other opportunities to streamline operations which make both my customers and owners happy. All in all, this experience is my fourth with Star and David Colbert, and my first with Chad, and it keeps getting better!! More
by JHAYES77
May 02, 2024
Star Motors dealership and service department have always been great to work with. No mater how. Ig or how small the service is amazing. been great to work with. No mater how. Ig or how small the service is amazing. More
by RAGU37
Employees Worked With
Carlos on the service department
April 30, 2024
Great service, had a flat tire that was damaged and brought it in and replaced in a few hours. Since I had bought the wheel and tire warranty it was no charge. brought it in and replaced in a few hours. Since I had bought the wheel and tire warranty it was no charge. More
by GIANLUCAFORCELLA
Employees Worked With
It was lady in the service center
April 30, 2024
The experience was great and good prices found in the Houston metropolitan area! The service department was on point and took care of my needs. Houston metropolitan area! The service department was on point and took care of my needs. More
by mason97
Employees Worked With
Carlos in service
April 28, 2024
I am always happy with the quality of the services performed when my car needs repairs. I have been going to Star for several years. performed when my car needs repairs. I have been going to Star for several years. More
by johndurfey
April 27, 2024
Took my ML320 SUV in for Service C maintenance. Work was done in a timely manner. Teresa Smart has been my Service Advisor since 2012. She has always taken excellent care of me. On April 24th, I Work was done in a timely manner. Teresa Smart has been my Service Advisor since 2012. She has always taken excellent care of me. On April 24th, I took my SUV in for additional repair work. Teresa again took excellent care of my vehicle. The job was done in a timely manner. Thank you Teresa for your excellent work. More
by DEBORAH.CROSS
Employees Worked With
Teresa Smart
