Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Star Motor Cars
Houston, TX
611 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 611 reviews
April 10, 2025
My service agent was not available. My issue with my car was not resolved. It is a recurring problem that Star Motors can’t seem to fix. My issue with my car was not resolved. It is a recurring problem that Star Motors can’t seem to fix. More
by 5670briar
Verified CustomerEmployees Worked With
April 08, 2025
very nicely setup dealership. couteous people. Though had to wait for extended period due to request for special financing. Overall good dealership and nice environment. couteous people. Though had to wait for extended period due to request for special financing. Overall good dealership and nice environment. More
by aamar
April 07, 2025
As always, Star Service came thru for me! Car threw a check engine light 2 days before a long trip. Carlos Garza got it right in and fixed it in no time! These folks are the best. Car threw a check engine light 2 days before a long trip. Carlos Garza got it right in and fixed it in no time! These folks are the best. More
by billrecords
Employees Worked With
Carlos Garza
April 06, 2025
First purchase from Star Motors and the experience was excellent from start to finish. Our salesman, Clay Crawford, knew everything about the car we purchased and went the extra mile. We are very happy wi excellent from start to finish. Our salesman, Clay Crawford, knew everything about the car we purchased and went the extra mile. We are very happy with the purchase. More
by Jeff Muir
April 05, 2025
I really like the low key no pressure atmosphere of this dealership and love the location! Perfect area to test drive a car. dealership and love the location! Perfect area to test drive a car. More
by PMMURCHISON
April 03, 2025
I like the family feel at Star. You quickly get to know everyone there, and often see Peter and his grandparents strolling about. They even do homemade lunch on saturdays and all ea You quickly get to know everyone there, and often see Peter and his grandparents strolling about. They even do homemade lunch on saturdays and all eat together. Pretty rare these days. Justin is a quiet professional, no pressure, just an honest good guy. More
by GRWISEMAN
Employees Worked With
April 03, 2025
We purchased our first MB from Star in the early 80's. We are now on our fourth MB and we feel like part of the Star family. We have always received excellent service and attention when we have any issue. We are now on our fourth MB and we feel like part of the Star family. We have always received excellent service and attention when we have any issue. More
by DAVENANCE
