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Star Motor Cars
Houston, TX
648 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 648 reviews
February 10, 2024
Great service and personnel. Have been using them for +/- 30 years. My adviser was Steve Downey until he retired. Now I have Carlos Garza. Loved them both. Have been using them for +/- 30 years. My adviser was Steve Downey until he retired. Now I have Carlos Garza. Loved them both. More
by gjabdo1935
Verified CustomerEmployees Worked With
Carlos Garza
February 09, 2024
Great service provider (Teresa Smart). Great service for nearly 20 years. I highly recommend Star! Great service for nearly 20 years. I highly recommend Star! More
by shd0
February 09, 2024
I have been taking my Mercedes to Star for service for years. I keep returning because of the trustworthy and courteous service I receive there. years. I keep returning because of the trustworthy and courteous service I receive there. More
by emailac
Employees Worked With
Teresa and Mike in the service department
February 07, 2024
Family owned and you are treated like a family member. Everyone you talk to is so genuine and kind!! They are great about communication as they have your vehicle in service.I love my service writer-she’s Everyone you talk to is so genuine and kind!! They are great about communication as they have your vehicle in service.I love my service writer-she’s wonderful! More
by BLESSINGSEF
February 07, 2024
Justin did a great job selling us our new car. We had extensive negotiation on a rare new car and we had a rare trade in model. We bought the new car at what we think was a fair price upon comp We had extensive negotiation on a rare new car and we had a rare trade in model. We bought the new car at what we think was a fair price upon comparison. Star’s Business Manager is Chad May, and the closing and paperwork signing was so easy all electronic on a huge screen. While smaller Star is an excellent dealer to work with we are very happy with their approach to customers. More
by billrecords
February 07, 2024
David and Chad were amazing! They made the whole car buying process so easy and pleasant! They made the whole car buying process so easy and pleasant! More
by GOLATIGERS
February 05, 2024
5 stars for fixing my ignition problem so fast. Minus 3 stars for the text that "We didn't find a washer leak" (that started after I had my brakes replaced in December). No notation on my receipt Minus 3 stars for the text that "We didn't find a washer leak" (that started after I had my brakes replaced in December). No notation on my receipt that it was checked. Washer fluid was empty when I picked my car up and leaked out in 5 minutes when I refilled it. I'll ask again to have it fixed next time I bring it in. More
by PNEMETH
Employees Worked With
Teresa Smart
February 03, 2024
Teresa has been my maintenance advisor advisor for over 20 years. I always feel completely comfortable leaving the maintenance of my car to her. 20 years. I always feel completely comfortable leaving the maintenance of my car to her. More
by COLOCRUDE
Employees Worked With
Teresa Smart
