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Star Motor Cars

Houston, TX

4.8
622 Reviews
Finding the Right Luxury Vehicle Has Never Been Easier Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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7000 Katy Rd

Houston, TX

77024

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Showing 622 reviews

November 18, 2023

Teresa is fantastic at her job you need to hire more likse her for service More

by wzerkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Was able to take me in right away and fix my problem the same day. More

by nanhayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Scherler, Allen Anejo, Eddie O'Neal, Howard Diskin, Richard Wahl, Bradley Nolen
November 15, 2023

Great sevice from Teresa Smart to quickly get a damaged tire repaced. Highly recommended for Mercedes. More

by DONAUCOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
November 15, 2023

Star Motor Cars Mercedes is a first class operation. A car is only as good as the service department that stands behind it. Thank you Teresa! Thank you Star Motor Cars! More

by eharrell905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart
November 14, 2023

Kept in frequent contact and did an excellent job on my repair. Clean car waiting for me when it was time to pick up. More

by KAJ.RAWSTRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
November 13, 2023

Teressa in the Mercedes Service Dept. consistently provides outstanding customer service and an appreciation of knowing repeat buyers. I will only buy my cars from Star. More

by RANDY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie O'Neal
November 11, 2023

The service I receive is always excellent. I love Star Motors they are all professionals. More

by deanna2cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart, Howard Diskin
November 09, 2023

a clean store with quality people who listen to you. you can get to the final deal without a lot of drama More

by englis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Friendly & Helpful ! That pretty well says it all! You can add more words if you want to, but what’s the point? More

by LLYDICK
Recommend Dealer
Yes
Employees Worked With
Pay me and I’ll tell.
November 08, 2023

Showed up as a walk in for a tire problem and Teresa took care of things quickly and kept me informed along the way. More

by jaydavis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
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