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Star Motor Cars

Houston, TX

4.8
611 Reviews
Finding the Right Luxury Vehicle Has Never Been Easier Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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7000 Old Katy Rd

Houston, TX

77024

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Showing 611 reviews

February 08, 2025

Salesman was knowledgeable and delivered excellent service and car delivery with mastery of the systems. Finance department was very helpful and efficient in the sales process. More

by GHZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales, Clay Crawford
February 07, 2025

My service advisor, Mike, is very good; however, as far as the overall customer experience, it’s lacking. As mentioned, when I picked up my car, I was not greeted but instead was told basically, “You know More

by Margaret Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager on duty. White haired. Don’t know his name.
February 05, 2025

Followed my checklist and -- once they had the correct part in hand -- completed all repairs and checklist items in record time! More

by john.sweney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
February 05, 2025

First experience with the service center and it was excellent. Professional and communicative. Truly impressed. More

by pmarkholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Amazing experience at Star Motors. Loved the way Justin handled the sale of my new Lotus Emira. The whole experience from the initial paperwork to financing was a breeze. Thanks Justin More

by Sunny Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I ALWAYS COME BACK TO SEE DAVID WHEN I WANT TO TRADE MY VEHICLE. HE KNOWS EXACLY WHAT I LIKE! IN AND OUT ALL THE TIME GIVES ME THE BEST DEAL FROM OTHER DEALERS. More

by ANGIEHERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Teresa has been my service rep. for 20 years. I feel so confident after. I’m confident after my annual checkup that all problems have been found and fixed at the best price availa More

by Susu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Wright
January 30, 2025

Love the services there. Teresa is wonderful as usual. Prompt and very transparent with the bill and the loaner car availability. More

by thienthuyrealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart, Eddie O'Neal
January 28, 2025

Great service, both professionally and personally. The service department even replaced the defective stem on the spare tire. Great dealership! More

by ROBANDDEBTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
January 24, 2025

The problem with my car has not been fixed and after three visits to the dealer all they say is there is not an issue with the brakes and the squealing is common for ceramic brakes. I will never buy a c More

by angelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa from the servioce department
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