Back

Star Motor Cars - Service Center

Houston, TX

4.8
392 Reviews

392 Reviews of Star Motor Cars - Service Center

Sort by
April 30, 2025

The ease of scheduling a service appointment is just great. Teresa Smart is so accommodating in taking care of the customer. It is a great experience everytime I visit the dealership. More

by BHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
April 30, 2025

Excellent service, very friendly and informative staff. Would recommend them to anyone looking to have their Mercedes-Benz serviced. More

by comomarketing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa is the best service advisor
April 30, 2025

Always helpful. Always timely. Loaner cars never a problem. Star Motors service department never disappoints. More

by cagassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Garza
April 29, 2025

My service on my vehicle was fast and efficient. Appointment Date and Times offered were very convenient. More

by s0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Smart - Service Department
April 26, 2025

Excellent service, great value and large inventory - the best process (low pressure) that I’ve ever seen at a dealership from Sales to Finance More

by rguilbeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Star Motors and Carlos our service advisor always provide great service to our two MB cars. This visit was for minor warranty repairs done right and car returned as promised. More

by billrecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Carlos
April 24, 2025

Mike in service is great. He takes great care of my car. He is a great asset More

by Derrell Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 24, 2025

Fast efficient quality service. Waiting area nice & peaceful. Friendly Service Advisors. Clean Dealership. Ride or Loaner available More

by KERARANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
April 22, 2025

When my car would not restart after I stopped for a red light and had to have it towed to Star Motors, they, particularly Carlos Garza, was very responsive and helpful. He had a loaner car waiting for me. More

by ARAIZNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
April 14, 2025

Mike is always accommodating, quick & thorough. It’s a pleasure to do business with him. More

by THATDEBY
Recommend Dealer
Yes
Employees Worked With
Mike - Service dept
1
...