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Star Motor Cars - Service Center

Houston, TX

4.8
392 Reviews

392 Reviews of Star Motor Cars - Service Center

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February 05, 2025

First experience with the service center and it was excellent. Professional and communicative. Truly impressed. More

by pmarkholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Teresa has been my service rep. for 20 years. I feel so confident after. I’m confident after my annual checkup that all problems have been found and fixed at the best price availa More

by Susu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Wright
January 30, 2025

Love the services there. Teresa is wonderful as usual. Prompt and very transparent with the bill and the loaner car availability. More

by thienthuyrealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart, Eddie O'Neal
January 28, 2025

Great service, both professionally and personally. The service department even replaced the defective stem on the spare tire. Great dealership! More

by ROBANDDEBTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
January 24, 2025

The problem with my car has not been fixed and after three visits to the dealer all they say is there is not an issue with the brakes and the squealing is common for ceramic brakes. I will never buy a c More

by angelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa from the servioce department
January 15, 2025

During a very busy time my service manager Carlos was able to get my tire fixed along with routine maintenance. I really felt like he cared and helped me! More

by JEFF@TEXAS-ADVANTAGE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
January 10, 2025

Convenient, responsive, punctual, effective and friendly. They accommodate me as best they can. They provide a loaner. I’ve been doing business with the for decades. More

by lancemiller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Quintero
January 10, 2025

The level of customer service is great. Teresa is a great service advisor. I have always been welcomed and enjoyed great service at Star Motor Cars. Thank you. More

by BHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
January 09, 2025

Excellent service, both Customer and technical! Confidence that your vehicle is being properly attended to! More

by BONS1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
January 09, 2025

Star Motors presents skilled and knowledgeable service staff , both staff and technical services! Also an ability to provide the visitor with confidence that their services will be complete technically a More

by BONS1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
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